Customer Testimonials
Knowledgeable, approachable staff.
The friendly knowledgeable professional staff ,is why I keep coming back to the Trek store.The staff make you feel welcome.I have come in a couple of times with a bike issue ie; broken shifter cable and the mechanics have either repaired it right away or squeezed Me in.That is why I like the trek store and team.They treat you like family.
Great staff! Very helpful and patient.
Good quality bikes and helpful staff.
The Team typically go above and beyond from the customer service perspective and are always very helpful
We are seniors and always appreciate feeling comfortable with the young staff. Trustworthy and competent service. Thanks!
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Great staff awesome service and there local so support is easy
Purchased a bike here, everything was ready to go and the staff were very helpful and knowledgeable with any questions I had.
Locally owned and operated. Down to earth customer service. Not pushy or over selling. Flexible and accommodating. Overall great experience.
Having experienced riding my first e-bike in Europe (it was super!), I was so happy to discover Trek's Verve +3 e-bike. I felt as if I was back in Holland. Troy told me that Trek's e-bikes are built to feel like a real bike ride and so it does. It rides smooth and comfortable with just enough "support" to smoothly kick in when I want it. No jumpstarts or out-of-control moves just a seamless integration between Bosch and Shimano.
Alannah
Incredibly fast service. Thank you
I feel like Tom was very helpful and made me feel ok about “leveling up” to an e-bike.
I enjoy the immersive cycling atmosphere of the store
Very happy with the powerfly fs 9 equipped bike itself and the attention to detail from.staff.
I receive great service each and every time I have been to the store for the past 10 years. The staff is very friendly and puts me at ease. Great advise is given out freely. I would highly recommend!
Carole R.
Good quality bikes, friendly staff, and oriented towards service.
Great staff and quality service!
Info is always good
The staff are extremely friendly and helpful. I purchased my bike here and they are always willing to help and get me on my way. Thank you ! 😄
The Staff is friendly, knowledgeable and helpful. If you have a bike issue, their expertise will help you solve the problem. On top of all that the Products are highest and best quality.
Great service, super bikes
Top notch knowledge and service from a locally owned business!
Top quality and VERY knowledgeable staff.
Great staff , knowledgeable and professional
Very knowledgeable guys, always ready to help. Good coffee, dog friendly, what more do you want?
I worked with Scott and Matt to help find a bike and techniques/addons that would work with me and my physical disability. Thank you for all their patience, recommendations, and tips and tricks. Would definitely recommend this store!
Great service and great people. It is so nice to know that I have a shop that looks after me, I appreciate the guys looking after me after a recent encounter with a car and getting me back out there! Thanks guys!!!!
Always a positive, helpful place to visit and the product works better than expected... above expectations!
Great service knowledgeable staff what
Trek staff explain exactly what they are doing and why when fixing my bike. They're also on time, which is great when I have to catch a ferry home later in the day!