Customer Testimonials
Friendly, good service and good products
products and service have been good
Good service, quick and considerate
Excellent service. Great peeps.
Knowledgeable and very helpful staff every time I go.
Same day service to get back on the trails!!
Flexible, customer-oriented, timely
Everyone that is there is a true bike person!
Efficient service.
My bike was upgraded to Di2 shifting which works great. Scott ensured the service was done correctly and I received the my old parts up maintain my mechanical bike I have. Thanks Troy and Scott!
Knowledgeable honest and hard working!
Trek staff explain exactly what they are doing and why when fixing my bike. They're also on time, which is great when I have to catch a ferry home later in the day!
Knowledgeable, approachable staff.
The friendly knowledgeable professional staff ,is why I keep coming back to the Trek store.The staff make you feel welcome.I have come in a couple of times with a bike issue ie; broken shifter cable and the mechanics have either repaired it right away or squeezed Me in.That is why I like the trek store and team.They treat you like family.
Great staff! Very helpful and patient.
Good quality bikes and helpful staff.
The Team typically go above and beyond from the customer service perspective and are always very helpful
We are seniors and always appreciate feeling comfortable with the young staff. Trustworthy and competent service. Thanks!
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Great staff awesome service and there local so support is easy
Purchased a bike here, everything was ready to go and the staff were very helpful and knowledgeable with any questions I had.
Locally owned and operated. Down to earth customer service. Not pushy or over selling. Flexible and accommodating. Overall great experience.
Having experienced riding my first e-bike in Europe (it was super!), I was so happy to discover Trek's Verve +3 e-bike. I felt as if I was back in Holland. Troy told me that Trek's e-bikes are built to feel like a real bike ride and so it does. It rides smooth and comfortable with just enough "support" to smoothly kick in when I want it. No jumpstarts or out-of-control moves just a seamless integration between Bosch and Shimano.
Alannah
Incredibly fast service. Thank you
I feel like Tom was very helpful and made me feel ok about “leveling up” to an e-bike.
I enjoy the immersive cycling atmosphere of the store
Very happy with the powerfly fs 9 equipped bike itself and the attention to detail from.staff.
I receive great service each and every time I have been to the store for the past 10 years. The staff is very friendly and puts me at ease. Great advise is given out freely. I would highly recommend!
Carole R.
Good quality bikes, friendly staff, and oriented towards service.
Great staff and quality service!
Great service