Customer Testimonials
Friendly and knowledgeable customer service
Bill and the guys are always helpful ! I always find what I need. Brett
Everything
I really like that I can purchase your excellent products and services from my very close personal friend Mitch Thacker.
Friendly service and follow up
Good friendly service!
What I really appreciate about Trek is how genuinely friendly and helpful the staff are. They always take the time to answer my questions and explain things clearly, which means a lot to me since I don’t have a big biking community around me. It’s comforting to know I can go in with any question—big or small—and be treated with patience and kindness. I always feel welcome and well taken care of, and honestly, it’s always exciting to stop by the shop!
Top quality products and top quality service! Can’t say enough about all the help Tom gave me while I was trying to find the right bike for me. I’m already sending friends in to try the bikes and ask for Tom!
I am very happy with the quality of the service performed on my electric bike. Professional and friendly staff. Thanks, one and all!!!
You have bikes available for rental, so it is possible to try out road vs hybrid/commuter before deciding on the type to purchase.
Your staff seems always ready to perform adjustments and some repairs on the spot.
The instant service I get when I arrive out the blue with a mechanical.
Friendly service, and quick when just popping in when needing help.
Great individualized service. We were made to feel valued and important
You guys always treat me well, and my bike comes out feeling brand new each time i bring it in for a tune up.
Much appreciated :)
Great staff
The staff, excellent post sales support, including warranty and aftermarket additions.
Always good advice with a smile.
Fast service
Great service and staff, would recommend.
Great service
Very friendly and helpful
Great service & experienced staff
Fantastic and fast service for a good price
Friendly, knowledgeable staff always give honest opinions on which products are best for me. I love going in their shop.
Great services and mechanics as well as great inventory.
Friendly, helpful, knowledgeable, great range of products.
Friendly helpful knowledgeable staff👍😀
Knowledgable, friendly, accommodating staff. Always taking the time to answer questions and explain drive train mechanics...and of course, great bikes.
Great shop with people who know the business of bikes
The whole experience of choosing a bike was great! Appreciate the knowledgeable staff, Tim & Mitch.