Customer Testimonials
Lots of friendly staff to help!!
Tuneup works perfectly and prices of accessories are very competitive. Staff are so nice.
I came in with a specific request and was shown exactly what I wanted. I was treated with respect and friendliness.
Great advise every time I visit (and that's often) and a friendly atmosphere. The staff breakdown the hard to understand concepts of new features on a bike, which I find useful. As well, Trek Bikes has great after sale service. I can count on them for my every cycling needs.
First name removed
Great selection, helpful staff.
Trek provides quality products with knowledgeable friendly service. The only caution I have is at times they bounce between customers leaving you feeling less important.
My favourite bikes, awesome service
Very good personal service. Convenient location
Knowledgeable, helpful, and friendly staff; high quality products.
Great staff
Friendly and always have what I need
Great bikes and great service!
Great people Great service
It's always a fun, lively and helpful place to stop in with bike issues or information on accessories and new bikes.
Amazing customer service !
The staff are great. Scott really looked after my needs and I felt the service I received was also great.
Really knowledgeable staff. Your website is terrible, none of the Pivots I was looking at are listed.
Your mechanics are great! They make good recommendations and work fast. Thank you!
Always great products and fantastic service
Great advice, customer focused, know their products.
When I asked them to try and keep the price low, they managed to find some used parts and didn't try to upsell me anything
you listen to my concerns and you do good quality maintenance work.
Outstanding customer service
Great service!
Always great friendly knowledgeable service.
JimB
I am very happy with my Trek e-bike. I bought it 3 years ago, I think. I stopped by the other day and they quite happily put air in my tires, greased the chain, and showed me how to grease the chain myself. I’ve always been pleased with the service there.
Brought my bike in for repair to fix a frozen gear shifter. It wasn't a Trek bike but they are so well versed they can fix anything on any brand. Did not overcharge me. Did not do more work than was needed. My bike runs like it was new. Great team of repair folks.
Great service and friendly staff.
Great staff.
We recieved very speedy service when your lovely Trek staff discovered that our brakes needed replacing before we headed out for a vacation. The bikes were only a few months old but I guess we'd been riding quite a lot. Trek staff have been super friendly and helpful, and we love our Trek Powerflys.