Customer Testimonials
Top of the line products and very knowledgeable staff
great, friendly, staff. Very knowledgable and accommodating always. Always a great experience dealing with Trek victoria.
Scott has a listening ear to his clients and provides customized and excellent service!
Great service and quality brand of bikes and accessories.
Great product information and friendly service.
Quick, professional service
Friendly, knowledgeable staff that I rely on for each visit
High quality bikes and accessories. Great service. They have fixed my minor problems quickly and have never charged me.
The people and the brands you carry.
Friendly and knowledgeable staff. High quality bikes, gear and products!
“Friendly staff, quick repair time, and accurate service. Great overall experience, with helpful and knowledgeable advice provided.”
Excellent service and great cycling gear.
Great service, I was presented with options to make my decision.
Great staff and very helpful
Friendly, good selection.
Great job getting my bike tuned up! Helpful and friendly.
Everyone I worked with there was super helpful and knowledgeable.
Staff and service are outstanding.
Here’s an updated version including those details:
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I really appreciate how professional and friendly your team was. The service was amazing, and I was honestly surprised — my bike felt like it was brand new again. Aren did an excellent job, even taking the time to clean the muddy parts of the tires. His patience, skill, and professionalism truly stood out. Thank you for a great experience!
I asked for suggestion for Christmas gift to send tonmy cyclist son in England. I got e perfect suggestion and help.
I see good quality products being sold on the shelves.
The service of my bikes over the years has been amazing. My bike is ready the same day, the explanations given of the work done is easy to understand. I have been a satisfied customer for over 10 years.
There is a friendly atmosphere in the shop, it is not intimidating to go ask questions.
Carole R.
Victoria BC
I’ve purchased three bikes from this shop and every experience has been outstanding. The team is knowledgeable, patient, friendly, and always takes great care of my servicing. I genuinely love walking into the store and being greeted by such a great group of people.
Got my first tune-up for my Trek Domane purchased earlier this year. It's riding even smoother than ever now, thank you!
Knowledgeable and friendly staff
Staff are the best!!!
Friendly staff and great service
I had great service when I went in to get my bike serviced. They were able to replace the bearings and add sealant and replace my tire immediately and I appreciated not having to bring my bike back for an appointment.
Pro City earns a perfect 10 out of 10 thanks to its incredibly knowledgeable staff who go above and beyond to ensure every rider gets expert advice and top-notch service.
wonderful quality products
Knowledgeable friendly staff, great service.