Customer Testimonials
The team are always helpful and provide personalized service.
Products are in stock or quick order arrivals.
Service is always available and performed professional and accurately.
Allways freindly, great service, high recommend to everyone.
Note: Must bring Mitch Redbull and Honey Cruller.
With out question the staff is out of this world… so helpful and knowledgeable. The product is some of the best. This is the shop to be at for any of your cycle needs.
it’s very rare that you get a group environment in a shop where every single person feels like they have attention, every single employee feels like they’re genuinely stoked to be there, and you feel that when small requests are made their accommodated almost without fail. What a special shop. Love these guys and everything they’ve done with the community.
Very friendly and knowledgeable staff who make me feel comfortable. I’m a commuter cyclist who has a cursory knowledge about bikes. The staff at Trek always take the time to explain things and help me understand my options.
Also, I LOVE the bike they sold me!
The staff is unbelievably supportive and knowledgeable. We recently purchased e bikes and they explained everything so well and set us up with the perfect bikes. We could not be happier- highly recommend!!
Friendly staff. Super accommodating. Always willing to help with small issues without an appointment.
Scott helped me and was very friendly and knowledgeable. Helped me pick the best fitting bike and was able to answer all my questions.
Great products. Great Team. Great service!
You are awesome
All around my favorite shop! Knowledgeable, helpful, friendly and they have dogs!
Excellent products and excellent service. Attentive staff who are knowledgeable of their product and a business which has operational hours that ensure somebody is always there for you.
Great products, services and staff!
I appreciate that I was given a discount on replacement parts due to unexpected repairs. Also that when a back-ordered part came in my bike was given immediate attention. Love my Trek bike!
Fast, friendly and professional sales and service. Great vibe among the staff. Love the commitment to the community and to supporting the cancer charity.
Great service kind staff
Good selection. Great helpful staff.
The people!
Great team and service!
The great personal service
Professional service, knowledgeable staff, friendly and welcoming atmosphere and good value!
Started with a friendly greeting at the front desk and got me right in to replace my rear tire and tube which was wrecked by a nail and rock. Turned a rough day with 2 flats into a worry free ride home to Sidney. And the price was reasonable! Thx again!
High level of service in a friendly, welcoming atmosphere; strong supporter of the community.
Scott was super
Really happy that the team could fit in a quick service so we could get the bike out and on the trails asap. The team at the store all know their stuff and are great to work with.
Friendly, knowledgeable, helpful, price point for everyone.
I’ve had a great experience with Trek Victoria. The team is always friendly, knowledgeable, and willing to help with any issues I have with my bike. Their turnaround time is consistently quick, which means less time waiting and more time riding. Excellent customer service and support every time. Highly recommend!
You always manage to fit me in for emergency repairs😄
I love the team!!
Troy, Mitch, Bill, Andy, Marc, Rylie, Aaron, Scottie and all!! Great service, friendly, helpful, knowledgeable!