Customer Testimonials
Great knowledgeable staff!!
We love our bikes and always receive great service!
The guys at the store were very helpful
Quality products and excellent customer service!
Great service
Customer service was a 10!
Great product. Good selection. A bit pricey. Service during Covid was less friendly. Service now that quieted down more friendly.
Friendly professional customer service.
I have a Fuji road bike, not a Trek bike
but the shop accommodated my specific
needs and special ordered needed items.
The quality of the service (& repair) was
outstanding.
EVERYTHING! !! Just not the prices. Everything is pretty expensive, but also good quality. Not a complaint just an observation
they fixed my flat tire as we waited. great...saved us a trip back.
Your customer service is excellent - always very helpful and fixes whatever needs to be fixed in a timely manner.
Good service , nice ,professional , people.
No problems .
Great service.
Great bike excellent customer service
I am so grateful to Jeff for prettying up my 3 wheel bicycle. I am enjoying the ride. Thank you Jeff!
Staff is always pleasant and helpful. Quality products
Excellent service and they understand your needs.
Love you South Naples
Quick and efficient! Great customer service.
The best Trek technical service in Florida.
The best and cordial attention from Cristian Alberto and Jeremy.
Excellent technician, very good advice, good response time, and 100% cordiality. Thank you!
Jeff was great to work with and the staff was very accommodating.
Timely! Helpful! Friendly!
Jeremy and Steve were very helpful and knowledgeable. They addressed my needs and the work that I requested was completed as promised. The customer service was excellent.
Quick and reliable! Always makes sure the repairs are done right and warranty their work!
Personal service from the manager who made me comfortable so I purchased my first quality bike .
Perfect
The staff is awesome, Zach, Mike and Ryan are all stars. They took care of my bike and me. I highly recommend them for whatever you need.
Service was timely and staff personable.
Service
Ryan and his staff are great! I took the recommendations on some new tires and my bike turned out great. I’m very happy. Those guys rocked it.
Everyone is so nice and helpful. Trek bikes are the best.