Customer Testimonials
Very friendly. Great sense of humor with offering “premium air” for bike tires.
Very diligent and prompt.
had what i needed
Trek is always amazing. Service was so helpful and kind for my 3 youngest kids’ bikes plus sales was awesome in helping my oldest pick out a new bike.
Friendly helpful advice
Great selection of bikes
I had a great experience dealing with Jeff ordering my bike.
Quick and responsive
Knowledgeable and friendly staff!
Service was productive in a timely fashion. Work done well
The guys who helped me when I picked up the bike with very helpful. Thank you.
Very competent employees with good people skills.
I took a rear tire in to be replaced.
John, actually asked me if I wanted to see how it could be put back on the Derailleur chain. He not only showed me
but had me do it a few times. At home I had no problem put the rear wheel back on.
🤗👍
We were able to purchase a bike on the spot for my wife. They had a great selection of different models to choose from and Alex was very thorough and took the time to work with my wife to get the additional accessories she want and needed. There quick service allowed us to pickup the bike the next morning. We have purchased 3 bikes and a carrier in the past 2 years and would highly recommend Trek of South Naples!
The Quick , accurate and value of service..
Stopped in with a flat tire , mentioned a concern with shifting. Within an hour, the tech had the bike evaluated & price. Within another hour I was on my way with all work completed.. Reminds me of the good old days. A company commits and fulfills.
Personal service from Tony
Great and quick service
Fixed bike when I arrived
quick , quality service
Great high quality bikes with a very experienced staff.
Steven did a great job tuning up my bike. Had it done in less than a week. Like new!
Thank you, Greg
My wife and I were looking for a couple of new bikes to just use on 10 to 20 mile jaunts around the neighborhood and town. Kristen greeted us with a smile and helped us through the whole process, making sure we selected the right bikes and gear that we needed. The bikes were in stock and they had them ready for pick-up the very next afternoon. The entire staff at the Trek store was great and very helpful. We love our new bikes and have been enjoying the ride! Thanks Kristen for a wonderful experience!
Knowledgeable staff. Great service.
Needed a new bike seat. Found one there that was a perfect fit..unable to put it on so took back to store and they put it on for me with no charge
The service and staff are so excellent that I will keep shopping here
Needed a flat tire changed and it happened right away. Thanks!
My salesperson was fabulous. He took time and explained everything me.
Great friendly service!!!
Prompt and courteous service Our two bikes were overhauled in two days.
Knowledgeable, professional, courteous and excellent communication during entire
process. Very good service and fair pricing.
Great service!