based on 5147 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love your shop! The mechanics are amazing, store stocked with anything you may need, and the beers are fantastic. Anytime I’m in town, I make it a point to visit and hang out as much as possible.
Hellwig is the best beer ive ever had, the staff is always friendly and extremely helpful with any questions you may have. Ive taken my bikes to get service many times and always leave satisfied. Love ya'll fr
Fair price and good communication.
Great service!
This is the second time I have needed bicycle services while on the trail and both times the service was excellent.
I don't drink anymore but the west coast IPA is spot on as far as I remember.
Ice Coffee is now delicious.
Your employees both in service and behind the bar are fantastic!
Outstanding customer support
Everything in shop is great and everyone at the shop is terrific I wouldnt go anyhwhere else for components or servicing.
Plenty of selection and a very friendly/knowledgeable staff!
Very pleased with the personalized service and support.
Everyone is kind. Your shop is not the closest and I went to several before I spent money on a new bike. I had been ignored, people acted like I was bothering them with my questions, and I felt talked down to.
At the Bike Lane everyone is welcome, even a beyond-middle-aged woman not dressed for the Tour de France. You even took extra time to look up a question about tire pressure and show me the details on the computer screen.
The staff is always great and super helpful; the service is quick, pro, and has my bike feeling great every time
Patient, informative, and friendly staff.
Loved the amazing staff, with years of expertise and an overall great one stop shop
Great service, fast and very friendly staff
Humans and beer (and bikes).
Great service & selection. Friendly staff & great place to get a refresnment.
Friendly staff
Friendly folk and prompt, honest service.
Excellent service of bikes.
Really strong sales team. Really listened then recommended products (bike, bell, helmet,...) that fit our needs.
Nice coffee/beer/wine bar next to w&od! Pleasant and informative employees. Great bikes and parts.
Thanks for the tune up. My gravel bike was very thankful for the attention and the price is right too. Turn around time was the best in the area for sure.
Service is great, and very helpful and friendly staff!
I think the staff are very friendly and the quality of the products are very good. The price point is a bit high, but expect that with a small business that offers a good package (service, consult, sales). I also like to support local businesses.
Mike was fantastic. Helped me understand all I needed to know for clipless pedals and shoes.
Friendly staff and very helpful with advice
Great service and merchandise
Great atmosphere. Very helpful.
The Bike Lane is my go to bike store for a new bike or gear and service. They are friendly, knowledgeable and service oriented
There was a great exchange of information and encouragement for participating in community events. Very lovely. So many bike places come off as exclusive and cliquey