based on 4929 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Bicycles, gears, and SERVICE!
Friendly, helpful employees
Your representatives are knowledgeable, patient with customers, always willing to help and accommodate, honest, and highly responsive.
Quick and Nice service.
It is so encouraging to see a local bike shop full of busy employees! It seems that way every time I'm there. But no matter how busy they are, they keep stopping what they're doing to check if I need any help or advice. The attentive care I receive at the Bike Lane is unparalleled. Everyone is so welcoming and friendly, and the beer is great too!
The dude the helped me out was awesome.
The Bike Lane has a friendly and knowledgeable staff that is ready to answer questions and guide you if need it. They are also not pushy like other stores so I like to support my local bike shop as much as I can.
The mechanic was attentive to my request to have the bike checked over before selling it and even went the extra mile and wrote up his findings for me so that I could use it when listing the bike. I really appreciated the time and attention that I received.
Thanks for the bike fitting and quality talk on biking.
You just did servicing on my bike and I’m very pleased! Thank you very much!
Very friendly and knowledgable, good food & beer, too!
Great service!
Great experience. Great location!
Mark is very easy to work with. He takes the time to help us pick the best products
Everyone is very friendly. Service is the best!
Very friendly staff & always great service
All employees were knowledgeable, friendly, and helpful!
Lots of bikes in stock, good selection of accessories, very accommodating and proficient service crew. And coffee / beer!
Nothing is better than having a beer while looking at a new bike
Exceptional service by Mark who helped me find a new enduro MTB just in time to bring to the bike park.
Excellent bike repair service and fast turnaround.
Tom is great and I was very pleased with the service and his recommendations for solutions to the issues with my bike. The staff is knowledgeable and friendly.
Loaner bikes and valet service.
Quality products, good guarantee, and excellent mechanics.
Well organized and well Informed
Quick and effective
The entire staff was fantastic. I’m a brand new rider and had a million questions. They took time to answer everyone of them and even demonstrated a few quick fixes.
Super friendly and very knowledgeable staff. People here you can tell are biking enthusiasts. Great array of bikes from entry level to top of the line.
the people
The bike was returned to me with the same issue that it had when I dropped it off.