based on 6785 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lots of stock. Good about getting stuff to you. Easy to work with.
Friendly and knowledgeable customer service. My bike was delivered to my doorstep quickly and I was walked through all the important steps of maintenance.
Prompt and complete, thank you!
Very helpful service and good selection of products.
Great service !! On time and great advice
I like that service personnel explains how to do small easy work on bike for me a complete beginner
I wanted to test ride e bike or emtb.
Friendly and unpretentious service.
Wider product selection and easier access to parts.
Knowledgeable AND friendly. Great service.
Helpful and friendly staff.
Prompt shipping.
The staff were very kind and informative. My bike rides so smoothly after their work
Your staff are friendly, knowledgeable and helpful
Fast and reasonable. Very friendly staff!
Amazing service! Love my new bike.
Love sweet petes. Maybe Toronto's best all round bike shop.
product selection, free shipping, fast shipping
Product shipped fast… like next day after ordering fast!
Brent I'd Awesome He knows his stuff
Friendly, knowledgeable staff
Good job guys! Tires mounted up fit perfect, now this old racer can ride my rode bike with the wife on some rail trails. Delivery was quick, now just need a pair off spd shoes
Amazing customer service!!! Gave me a discount even after it expired, also loved my new bike. Can't wait for the weather to go a little bit warmer to go for longer rudes
Excellent service, customer-friendly policies. All around great experience.
You guys get my orders out the door and to my door quickly. And I appreciate that. If a part is make or break for your next mtb ride (hello brake pads), that's super important. And you usually have what I'm looking for. I'm a repeat buyer for a reason. :)
We are returning customers and have been for over a decade due to the customer service we receive and the top notch bikes. This time Brent was assisting us. His professionalism and attentiveness made the experience flawless. On the day we picked up our new bikes Brent assisted us with adding our many new accessories and his patience was appreciated. Thank you Sweet Pete’s our new rides are amazing!
Very friendly staff, thanks!
Very fast shipping!
Online ordering and pick up was very easy and intuitive
Jay was very helpful!
Great customer service very professional.