based on 6785 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Personal service that went beyond my expectations!
Your attention to customer needs was impressive, appreciated and remembered :)
Great customer service.
Great staff
Very rapid shipping and happy with my gear. Thanks Sweet Pete’s!!
Product availability and lighting quick delivery - direct ship from supplier was key. Amazing outcome in a pinch.
Fantastic experience, from purchase of the bike to selection and installation of the accessories. Highly recommend! I also deal with a lot of bike shops as I own 5 other bikes for racing and leisure.
Great service
Great customer service and wide variety of in stock products.
Great and friendly staff who are very knowledgeable about all things bikes.
Quick and to the point! I like the store!
As a side note, I'd be happy to make a marketing video for your store, e.g. showcasing the store's interior and exterior, its service department and, above all, the store's team. If interested, please check my website https://svp.video . I'll be happy to offer a very good deal to the store I like and enjoy.
Friendly and helpful staff, good products and selection.
The owner and more experienced staff were very supportive of the intern. People seemed nice (and knowledgeable).
The price of the item that I was interested in was very low and customer service was friendly and great!
great service, competitive pricing, and expertise
quick delivery and affordable
My son needed a new bike and he received the kindest and most attentive service. They let him try multiple bikes and made sure we picked something that would grow with him. They fitted him for the right helmet and were incredibly patient with his colour preferences.
I highly recommend Sweet Pete's!
Great service great bikes!
A great team who really takes care of their clients. We won’t go to another bike shop - Sweet Pete’s is the best!
Respectful, communicative, knowledgeable & friendly staff!
Friendly service, happy they had part in stock!
The choose post Canada is very to long. Fedex is better no retarded
You actually know what you’re talking about, which I’ve found is quite unusual in Toronto bike shops
Excellent customer service
Website easy-to-use. Delivery was quick
It was a great
Everything
service is great with very little waiting and the staff could not be better. really pleased with all of my dealings and love my bike.
Service was prompt and friendly.
Any staff I spoke with was nice ,and helpful . Any technical details I requested were answered as soon as possible. All email responses were as prompt as possible. Callum was especially helpful with finding Me the exact parts I requested.
I will definitely be contacting Sweet Pete's the next time I require assistance with My cycling needs.
Very trustworthy