based on 602 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great staff and customer service!
I found the products I was looking for. Staffs are very friendly.
Service was friendly and knowledgeable. Can’t ask for more than that!
Great service and staff.
Great customer service!
local. I've worked in the industry and I like being able to shop directly from the distributors, through your site.
cheerio
Everyone was super nice! Even though I ordered a bike and then cancelled my order, no one was angry and I've already told friends about my good experience and would definitely want to buy a bike from you in the future!
Sweet Pete’s had great communication that I really appreciated!
Work on my bicycle was quick...but that's likely to be my luck vis-a-vis amount of intake you happened to have. The little riding I have done was smooth; i trust it will remain that way.
Excellent customer service! Very friendly and knowledgeable.
You guys are awesome!
It's been over 2 years since I purchased my bike from here, but it feels like yesterday. I am treated with a lot of love and respect by everyone in the team. I was once delighted to receive a response to my email from Pete himself! This shows the level of commitment you have towards your business.
Mitch is amazing as well. He has always helped me with my queries and I would wholeheartedly recommend your services to anyone who has biking needs.
Thanks once again and keep up the good work!
Had what we needed and fulfilled our request to a T
Very friendly staff!
Excellent service as always!
Sweet Petes got me out of a bind by servicing my bike on short notice. Great service, friendly staff, quick turnaround.
Helpful and responsive staff, inventory available for the item I wanted.
Great products and service. Friendly knowledgeable staff.
Variety of models and sizes
Oder for curbside pick up - response was quick and pick up was easy.
Thank you!
Order was fulfilled as expected but delivery was somewhat slower than expected.
I'm happy that you carry the item I ordered.
Great to read reviews about the product, product is great and shipping was super fast.
From start to finish the service was amazing. Definitely the best bike shop I’ve ever dealt with. The attention to detail and response time was great. I never felt rushed or pressured. Both Pete and Rob were wonderful to deal with. I would definitely return even though they are clear across the city from me. And I would definitely recommend anyone to them.
Customer service was awesome!
Very fast and friendly
Wide selection but wasn't able to shop around. Just pick up. Staff was friendly
Rapid shipping once they received the product, friendly staff with email interactions
you guys were friendly, communicative and fast!! would def recommend
Great selection, friendly service!
Staff were very friendly and spent the time to help me through my wheelset upgrades. I will definitely be back.
Staff were very helpful!