based on 6787 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
friendly helpful staff
Excellent customer service, thanks Pet.
Customer service is always outstanding.
Very fast shipping!
Not a big deal. Was in for a fitting where we had an issue and couldn’t finish. Took a new seat home and because we couldn’t reschedule I had it for a long time. So I agreed to buy it, which was fair. I was pretty surprised by the price though as it was not discussed. Almost $400 was significantly more than I would have expected for a seat.
Large selection of bikes and other equipment.
Great service and knowledgeable staff.
Always a friendly and helpful team. Quick support. Great understanding. These guys are the real deal.
Brent is great! Very personable, knowledgeable and helpful.
Very fast delivery, well packed, definitely recommend buying from sweet Pete’s .
Able to order online and get delivery.
Speedy, efficient and easy to communicate with
Super speedy and great selection
Trek bikes are great and the staff at sweet Pete’s were very helpful
Local and quick delivery
Work with your courier (Canada Post in this case) to tell the customer the expected delivery date. I knew when I ordered that the product would be shipped out in 5 to 7 days, but Canada Post now tells me the product is "in transit" without advising of the expected delivery date.
It’s straight forward and honest.
Cool product. Fast delivery.
First time online purchase was quick and painless. Received item in a timely manner.
Great service. Friendy knowledgeable staff that’s easy to work with.
Great customer service and very prompt on the turnaround.
Knowledgable, friendly, non-commission so no pressure.
30 day trial period is great
As in previous years, very satisfied
Got what we need and help was good
Very knowledgable staff and great service.
Excellent customer service and excellent selection in stock!
Quick, easy and friendly
Brent was fantastic...super friendly and knowledgeable. I'm so happy with my new bike and can't wait to start touring. I'll highly-recommend your shop to my friends in the GTA.
Cheers,
First name removed
The sales people had very good knowledge of the bikes and was able to answer all my questions.
We love this store!!
Excellent advice via email from Brent Robinson. Rapid shipping, which is free over $99. Finally, a wide array of good quality products.