Customer Testimonials
You guys are excellent to communicate with
polite, kind and knowledgeable staff!
Toz is an amazing salesperson. Thanks
Quality products. Knowledgeable staff. My “go-to” place for mountain bikes and service.
Friendly staff always eager to help.
Great Store…Great Service
Great personalized service - was able to purchase what I came in for!
My bike received an awesome tuneup, Great customer service too. Thank you 🙏🏽 😀
I would prefer a minor adjustment to the derailleur to be done on the spot, instead of leaving
the bike for 4 days.
The service is always prompt. They will not sell you something you do not need. I thought I needed new brake pads, but the service manager told me that mine were fine. All of the people are very friendly.
Never fails, they jump right in and get me taken care of!
Great people, great service and knowledge and very helpful!
Friendly and helpful
Love this place!
Liked how helpful the staff was in getting my daughter a bike and helmet
Great store! The best customer service!
Personal service, product knowledge, timely service
I received excellent service when I purchased my Trek bike a couple years ago. Yesterday, I made an appointment to have my derailleur checked. When I brought the bike in, it was carefully checked. Turns out it needed a very minor adjustment. It was taken care of on the spot (I believe Michael helped me.) There was no charge. Hooray.
A few years ago I came to Ski and Bike Care for season ski rentals. It was early in the season and apparently the person assigned to rentals was inexperienced. He never adjusted the bindings to fit the boots. I didn’t realize it, but I did have a rude awakening when I got off the gondola and the skis came off in the first couple hundred feet. Guess I will be more aware when I rent skis.
Great service. Thanks
Very good service and carry reputable brands- Trek
friendly and willing to help with on the spot little fixes. I really appreciate the knowledgeable folks in the bicycle repair shop.
Recently purchased a bike and during assembly a problem was discovered. I was notified promptly. Issue was rectified in a timely manner. Communication was a little weak....but I’m very happy with my new bike!!
Great prices, excellent customer service, always willing to go the extra mile.
Great team. Very helpful. Excellent service! Would highly recommend them without reservation.
Best customer service and products in town!
Honesty, integrity of service. You folks do the work you say you are going to do, in a timely manner. People are efficient and friendly. Mike and Will are errific in particular.
You had what I needed. You helped me enthusiastically and professionally.
Friendly and knowledgeable staff. They were great and got me back on the road quickly.
Great service and care
Great customer service and complete follow through. Thanks Harry!