Customer Testimonials
Ski and Bike Kare is known for its personalized, friendly and laid back customer service. Every time I drop in for a bike repair or ski related needs, I feel welcomed and well taken care of. The atmosphere reminds me of a “mom and pop” store, the staff is friendly and always eager to help out! I have been shopping at Ski and Bike Kare for over 20 years, thanks for sharing your awesome business values with our community.
It was recommended that I see MJ by my lesson instructor Bill. In total, I probably spent 4 hours with MJ on my 2nd of 5 days at Steamboat. I initially went in inquiring about custom footbeds to replace my more generic "athletic" ones. MJ took the time to teach my about my options and what to expect in the future. He didn't try to push a sale on to me but explained things in a way and LISTENED to what I was saying then let me arrive at what the solution would/should be. Ultimately, I ended up buying a new pair of boots and custom footbeds. I had such an amazing experience that I've already told a couple of friends back home in NY who will be coming to Steamboat in 2 weeks that they need to see MJ.
Knowledgeable and friendly shop and retail people, able to jump on a repair and get you back i the saddle or on your skis. Good at suggesting preventive maintenance, too.
And you won't feel ripped off.
Local style and vibe and honest and transparent associates.
Not only are the products all top notch - what really makes this experience the best in town and in Colorado - is the team and service.
Harry, MJ, John and Ben (and the rest of the SS&BK team) care about getting you the right fit, product and ski kit for your needs.
If I could rate this higher than 10... I would. Thanks guys for your hard work and for staying open during these covid times.
CHEERS! :)
Eli
John has been so helpful in the last couple years in helping me find the right boots. He really knows ski boots and I appreciate his expertise.
Professional, knowledgeable staff, on time, reasonable price for service.
Employees understand technical aspects of boot fitting. Excellent customer service.
Terrific customer service, no mansplaining, great prices. Thanks guys!
Employees had a good knowledge of products and took their time in making sure I made the correct purchase.
Harry and his crew are the best to work with in meeting the needs of the customer. In a world increasingly on line, it is nice to deal locally with one of our great established businesses that possess the utmost of integrity and kindness. Thank you Harry.
Everyone at this shop are great. Wonderful service and products!
excellent service and they sell the best products
Nice people and great quality work!
Thank you for the same day service for my bike repair!
If this is as good as last year , Will be Very Pleased!!
The service is great and I can almost always find what I'm looking for.
Thorough bike tune and good advice. Great ski boot fitting.
Staff are extremely helpful and knowledgeable.
Awesome service.
I had a great experience with John while shopping for ski boots this week. His vast knowledge of the sport and products definitely helps him be amazing at what he does. But, he was also fun to share stories with and explain what you guys can do down the road with fitting and future Kare :). Thank you. Love shopping local!
The boot fitting experience is top notch. The staff are all experts in the field and they truly care about making sure you get the best boot fit possible. I was not rushed or pressured to make a purchase which I also appreciated.
Customer service is tremendous. Knowledge and enthusiasm for biking is fantastic.
I am a coach with SSWSC and recommend Ski and Bike Kare with all the parents especially for boot fitting, ski tuning and season rentals. I have bad mixed experiences with the bike shop however.
Helpful friendly service from the whole store!
Friendly and knowledgeable staff. Best up to date products--top of the line.
you guys were easy to work with and knowledgeable
Friendly service with a fair price
The bike repair shop folks are personable and enthusiastically take the time to answer questions/concerns without a second thought. Thank you!
The staff is very helpful and knowledgeable.