Customer Testimonials
Steamboat Ski and Bike Kare has great customer service; Every staff member that I have any interaction with over the years has been friendly and knowledgeable. When I started shopping for a new bike in June I first went to SSBK only to find their inventory was backordered and I couldn' expect the bike I wanted until September. The staff member told me I could reserve a bike, but suggested that if I was hoping to get one sooner I would probably need to look elswhere. I went to another bike shop in Steamboat and was never waited on, not even acknowledged that I had come in to shop. I looked online nationwide and found that bicycles were extremely hard to come by this year. I went back to SSBK and put a deposit on the bike that I wanted, not expecting to receive the Trek Marlin 4 until September. This past Monday they called to say they had just received a Marlin 5 and would I be interested in it. I went in the next day to check it out, but it hadn't yet been assembled and was scheduled for assembly that day. At 6:30 pm I got a telephone call and a followup email saying it was assembled and ready for a test ride. I went in the next morning early, took a spin and found that it fit me well. I bought it right their. I would recommend Steamboat Ski and Bike Kare before I would even condider another shop in town. Friendly, knowledgeable and responsive. You can't beat that.
Great products. Harry has established an organizational culture that values each customer and work family member. Prices on bikes are reasonable particularly if you are a repeat customer.
Thanks!!
Rick Schneider
You folks are always very responsive and knowledge!
Great friendly service!
Tazi (sp?) was very helpful. Looking forward to seeing you guys in Dec. Thanks again.
Friendly, professional service.
The people who work there especially Brendan and Tozzi.
Great job! Bike is like new!
Ben was great! He really seemed to care and helped me order a new front fork. I was really impressed.
Cheers,
Dan W
On time bike repair
Excellent service knowledgeable staff timely turn around, very pleased!
My favorite shop in town. They always take such good care of my bike and the staff is SO friendly. Thanks guys!
great organized service department, helps find the parts you need, and the best inventory of bikes and skis
Ross was incredibly helpful!!
Service was great!
Bike is amazing!
Thanks!
Outstanding in town and on-mountain support
Excellent service
Service was performed as promised and well done.
Very professional. They took the time to explain what they would do with the bike and ask me if I had any questions.
Super nice people who care about their customers!
Knowledgeable staff, great service
Great service. Friendly and efficient.
The Ski and Bike Kare staff are knowledgeable, friendly, helpful and informative. It is always a pleasurable experience working with Harry and his staff.
Brendan is the BEST!! Only place to go in town!!
Staff is great
Good brands- some SME
Great service
I can count on Steamboat Ski and Bike Kare employees to be consistently attentive, knowledgeable on product and friendly every time I shop there.
Excellent customer service.
Helpful, honest and knowledgable.
Very attentive service and food produc
Ski and bike kare is the best!