Customer Testimonials
High end bikes. Love to ride, and sell them. Randy sets up the right bike for the right customer.
Seth was extremely knowledgeable about the products and was able to correct my issue very quickly.
The guys at this store are wonderful to work with. It is worth driving 40 minutes to have the employees of this store address issues. I believe their names are Chris and Tyler. They back their products and are very knowledgeable. Great store all the way around!!
Helpful services. Brand reliability.
Prompt service and transparent pricing on services.
Veteran bike mechanics, excellent service, reasonable prices, and just plain nice people.
Friendly, helpful people.
Friendly and Efficient staff.
Knowledgeable and friendly service, and doing so while providing quality and value.
Enjoy Trek products, especially bikes and the staff at Wausau store
Employees were very helpful and got my repairs done on a timely manner.
Very friendly and knowledgeable staff who go above and beyond to take care of a customer’s needs.
World class products.
Experienced and helpful employees.
Patient!
Wonderful knowledge.
My "Home" go-to cycling provider.
Very friendly, knowledgeable, and helpful staff!
I appreciate Randy, Leah and the crew. They are friendly, knowledgeable and provide good service and feedback! They're my go-to for all things bike!
Very friendly and helpful.
Got my bike tuned up and new handlebars put on. The staff was very helpful on helping me choose the kind of handlebars that would best fit my needs. And the tune up and the install of the handlebars was done in a quick manner.
Nice variety. Positive employees.
Products and customer service is great.
Helped me out immediately. Communication was good. Pricing was very reasonable.
Friendly and knowledgeable staff, speedy repairs. I brought in two bikes recently and one was fixed on the spot and returned to me within 15 minutes, and the other needed parts ordered and was ready within the week.
Lasting
Nice people that know their products. Accessories that if you need them they have it.
Not much room for displaying product. Be nice if they can be located centrally in the area. Easier to bike to.
I was pleased with purchasing service about 2 months ago. The gentleman at Stadium West suggested “ I physically check out a specific bike in stock at the East side shop. I appreciate this non-pushy approach to sales. I’ve been back to Stadium East, since I’ve had my bike, for general support. All experiences have been friendly and supportive. Thank you!!
Always knowledgeable and friendly. The last time I got new tubes and a whole tune-up on my bike. After a couple rides my front tire was flat. I brought it back in and a guy replaced it but charged me. It was flat again before I rode it at all. Then I brought it to the other shop in town. I explained and this guy gave me the service for no charge. I was a little disappointed that I was charged after a tune-up and new tubes that no one caught the problem. But I was happy not to be charged again and the issue finally found. I thought the initial charges were reasonable.
Great customer service. They go beyond what I expected.
Knowledgeable, helpful staff that understand the products the sell and service.
Quality products. Friendly, professional service.
Staff understood the issue, offered how to fix, and fixed within a reasonable timeframe for a reasonable amount.
Service outstanding