Customer Testimonials
always on the ball
The Manager was very helpful and patient. He answered any questions we had and never made us feel rushed to make a decision. He pulled bikes out of the back to show the difference between models and just was very kind and helpful.
I will be going back for my wife and my upgrade of bikes also.
The Sheboygan Trek store have an amazing team that are very helpful and go the extra mile to get questions answered to make you feel comfortable in you purchase decisions.
Great cummiication. Good service.
I have been impressed by the friendly, helpful and knowledgeable staff. The building is very modern, clean and a great location.
Prompt and friendly warranty, service and equipment that was purchased while living in another state
Service was great, product exactly as advertised.
The gentlemen that helped me (I'm sorry I did not get his name-he had a bicycle tattoo on his forearm) was extremely professional, friendly and helpful. Excellent customer service.
Love Trek products. A high-quality product from an American, Wisconsin based company.
The staff is very knowledgeable, friendly, and able to point you to the products that will work best for what you are trying to accomplish. I also love the community involvement the business as a whole provides.
Great bike shop! Always great service with knowledgeable employees.
Knowledgeable and friendly staff.
The staff did an excellent job explaining the feature of e-bikes and helped us decide which was best for our needs.
Chris and Tyler are knowledgeable and competent techs. They are also courteous and go above and beyond to satisfy customers. Most recently I had my e-bike in for a very minor repair and Chris noticed my low limit screw on the rear derailleur was out of adjustment. He set it to the correct specification. He also installed a new stem so the bike fits me for a more athletic riding position. I am extremely happy with the changes and can’t wait for nice weather so I can try it out.
Very friendly my son was able to try out the different bikes so we knew which one was right for him.
Knowledgeable and friendly service!
Tyler was very informative.
Knowledgeable and helpful good inventory
You fixed my sons bike really fast
Very helpful
This visit was a service related visit. Tyler took the time to quickly diagnose a break issue and make an adjustment on the spot that saved leaving my bike and returning to pick it up at a later date. I was out on the bike the next day out for a ride.
Knowledgeable staff, good products.
The Trek brand and the quality of work done on my bike when needed.
Very knowledgeable and helpful staff
Josh was very helpful on the phone when I ordered gift certificates. Thanks!
Quality first, but an assist when necessary is huge?
Great value and an experienced rider proving insightful suggestions to identify the correct bike for my needs.
GREAT PRICE AND VALUE! EXCELLENT CUSTOMER SERVICE
Service finding products I need
Great service from Tyler and Chris
The person helping me was incredibly helpful and very knowledgeable. Excellent service.