Customer Testimonials
Helped me out immediately. Communication was good. Pricing was very reasonable.
Friendly and knowledgeable staff, speedy repairs. I brought in two bikes recently and one was fixed on the spot and returned to me within 15 minutes, and the other needed parts ordered and was ready within the week.
Lasting
Nice people that know their products. Accessories that if you need them they have it.
Not much room for displaying product. Be nice if they can be located centrally in the area. Easier to bike to.
I was pleased with purchasing service about 2 months ago. The gentleman at Stadium West suggested “ I physically check out a specific bike in stock at the East side shop. I appreciate this non-pushy approach to sales. I’ve been back to Stadium East, since I’ve had my bike, for general support. All experiences have been friendly and supportive. Thank you!!
Always knowledgeable and friendly. The last time I got new tubes and a whole tune-up on my bike. After a couple rides my front tire was flat. I brought it back in and a guy replaced it but charged me. It was flat again before I rode it at all. Then I brought it to the other shop in town. I explained and this guy gave me the service for no charge. I was a little disappointed that I was charged after a tune-up and new tubes that no one caught the problem. But I was happy not to be charged again and the issue finally found. I thought the initial charges were reasonable.
Great customer service. They go beyond what I expected.
Knowledgeable, helpful staff that understand the products the sell and service.
Quality products. Friendly, professional service.
Staff understood the issue, offered how to fix, and fixed within a reasonable timeframe for a reasonable amount.
We came in with a flat tire on my son's bike. The guys was very friendly and helpful.
People are so very knowledgeable and helpful. Very impressed with Wyatt ( I think that was his name). Been a fan of Trek for many years and plan to eventually upgrade to an electric assisted bike like my wife.
The store looks organized and the staff is knowledgeable.
Great service
Friendly and knowledgeable.
Prompt service , thanks
Randy was very helpful with my bike fitting and gave me a few other bike tips throughout. Also gave me a discount on the fitting because it was relatively short and only a few small tweaks.
Honest and timely service
Excellent young man that waited on me. I complimented him in person while I was there. He appears to be a great hire.
You did not have the bicycle tire pump I wanted, but purchased an alternative.
Good people to work with
High quality products, knowledgeable associates, amazing service!
We are big supporters of the Trek brand, and have found Stadium Bike to provide excellent service. They answer all the questions we have and have provided support when it’s needed.
Friendly service.
Quality and timely service, price.
First name removed Cooperation along with the regional representatives really go the extra mile for their locally owned bikes shops and the customers and communities they support.
Quality and styles of bikes
Unbelievable service. Knowledgeable and kind, on short notice fixed my bike with the most professional service. Recommend above all others
very friendly and helpful . would recommend to anyone!
Randy was very patient during my fitting as I'm a larger than average rider. He explained the process as he was performing the fit. The entire staff are helpful, knowledgeable and personable (not elitist). I will recommend Stadium Bike - West to anyone who asks.
Products and customer service is great.