Customer Testimonials
I have been to Phat Tire three times and received excellent service for minor repairs all three times. In addition, there is a great selection of tires and other service parts.
The two different staff were knowledgeable, helpful, eager to assist - even though busy.
knowledgeable and friendly staff!
Super friendly staff, cool store! Great experience..
Wide selection of merchandise and great help in finding what you need.
I needed a rear cog removed and purchased a kick stand, I purchased tools and my Trek (2 yrs ago) at the same store. Always great service, staff was tried to help even when they have what I want. Single biggest thing for me at any merchant is if you are too busy, a simple " I will be with you as soon as I can". This task is always completed at this store (Fayetteville Mall)
Friendly, informative
This was my first visit to Phat Tire or to any bike shop in fact. For the last year my wife has really gotten into cycling and loves it. I went in to find some accessories for her bike and the associate who helped me was amazing!! I didn’t get his name but he helped me with all my questions and helped me find the pink I was looking for. We will definitely be back to the Phat Tire!
Very helpful!
Quality of rental equipment, friendliness of staff.
Service department
The staff super friendly and with a lot of knowledge. Prices were fair. You feel like they know you forever. Very helpful
The guys at Siloam were great!
Good customer service
Staff are always very helpful and turnaround for service is pretty quick. Thanks!
Great turnaround time and service. Very helpful and will return again.
Great Job helping me replace my cracked Salsa frame under warranty - Thanks again!
Great, friendly, knowledgeable staff.
Friendly and knowledgeable staff
great service!
Dane was super awesome. He explained everything in a way that everyone can understand. He helped me get the right bike for my needs.
Carson is a wizard!
Mainly the Bike Service Techs. They always are attentive in handling repairs and never compromise safety when repairing any changes on my bike! 👏
Friendly service and very helpful
Very helpful and highly knowledgeable
Friendly knowledgeable on-time reasonable price. What's not to like
Repaired a wheel on my road bike and suggested I replace my old handlebar grips-new ones have made a huge difference in comfort. Very professional, friendly and suggested some nearby riding areas. Second time to have bikes serviced at Phat Tire of Siloam Springs. They are my go-to place. Thanks for the rapid turn-around time.
Products were high quality and service was great! They even recommended that I visit a different bike shop when they knew the other shop would be more likely to have what I needed. I ride an Aventon bike (a brand Phat Tire doesn't carry) which was having issues that were difficult to diagnose.
Great people that work there. If you're looking for a bike they're worth checking out!
Everything