Customer Testimonials
Very good care and attention to client's needs.
Great service and willing to go the extra mile!!!
We recently moved to Bentonville from Mo. We were overwhelmed to see how every house have a fancy mountain bike, we were new to this trill so after having multiple references to this shop we went there and just had a very friendly conversation with a guy there, he even showed us videos of mountain biking and guided us why these fancy bikes. We finally went after few days and bought Trek bike for our son, little pricy but worth it Thankyou Phat Tire for keeping up with your patience with us
Very friendly atmosphere! Very informative and Knowledgeable. I’ve learned tons about cycling! Keep up the good job!
I love my Trek bike and the services provided at the store.
Great staff and great service
Great service!
Knowledgeable, helpful staff
Great customer service and very knowledgeable employees.
Great supportive employees and very knowledgeable!
Nice people!
Grant is amazing. I work normally till 5 PM so every time we go to Phat Tire it's 2 mins before closing time and they always try to accommodate us without having a mean face like other bike shops do. The employees are super nice and also knowledgeable to the bikes you guys have. I do wish that you can be open till 6:30pm so people like me that works till 5:00PM will have time to drive to the shop. I do appreciate your employees specially Grant. Hes super nice and patience and dont make you feel bad you came late. We came 3 times closing time and he was very nice. Also I think your employees do good job helping bikers. I hope that you will take care of your employees because they are the reason why people comes to your shop. Thank you.
Efficient, thorough.
The place seemed laid back
They are open later than most shops and they do a great job and offer expert advice.
Your bikes seem to be of very good quality and your staff are very knowledgeable and very nice to work with. They have been helpful in every way.we really liked Ben and Ike !
Great selection and value
Current customer
Phat Tire is top tier in the bike shop industry. Always has the product in stock and repairs are speedy with quality work. The south Tulsa location is my go-to!
Quick service while you wait. I would like to see an inventory of Class 2 e-bikes though.
Great service. Took my bike in and it was repaired the same day for new cables.
the staff is always friendly
I haven't bought a bike from them because I already had used trek bikes but they are wonderful to service them. I buy all my accessories there. They remember me and treat me like I did buy the most expensive bike they have. I never feel shamed for having a classic ride. LOL The prices to keep my bike going are very reasonable and they are always willing to answer my questions. The location and times they are open work well for where I live.
Lisa
Everyone was so nice and helpful.
The service that I received at Phat Tire was incredible! Kevin spent a great deal of time installing my bike navigation component which I did not even purchase at Phat Tire. In addition, he cheerfully changed my bike cleats for new ones that I purchased as well as installed a new light on my bike. Overall great experience! Thank you!
Jake was very helpful in listening to my requirements. He showed me 3 different bikes that would fit my needs and explained the differences.
Great work! Friendly staff!
Very very friendly and knowledgeable staff. I will definitely be returning for future services and products.
Honest and quick service
What stood out the most is the staff over at the Edmond store. They are all so helpful, professional, and incredibly nice guys over there! Regarding Phat Tire Bike Shop in general, it's great that they offer the entire line up of Electra bikes.
Although I am building an unusual bike you had everything I needed short one item. You gave me several good sources to get that item quickly. The service is personable and knowledgeable and prices are competitive. I will definitely be using Phat Tire from now on.