Customer Testimonials
Very friendly, professional and easy to deal with. Very informative on products.
Trek products and great service.
The employee was very helpful in giving my bike a quick tune-up and swapping tires for me! Great customer service and good experience all around.
Friendly, helpful and fast. Can’t beat that.
Friendly and helpful staff. Was able to find what I needed easily. Thank you!!!
Service and technicians were outstanding. My go to for all things bikes in Bentonville!
Great service, great people
Great products. Great service.
Knowledgeable staff that are friendly and interested in every person regardless of skill level. Tune up of my bike was well done.
I do wish they were better stocked on accessories. Twice I’ve been and purchased but they didn’t have the items in stock or I purchased a possible second choice as they were out of everything else.
Quick, convenient service and friendly staff.
Knowledgeable and very friendly team!
Employees, Keven at Oklahoma City store on May avenue thanks Keven. Super knowledgeable.
Amazing service dept. even when they are busy, they always work me in. They just completed a two day service in one day for me. Highly recommend!
Very knowledgeable staff. Quick, efficient and reasonably priced bike repair.
Great service. Got my repair done quickly. Jeremy is awesome to work with
Tracy is awesome. She is always very helpful and patient as we talk through bike needs. I continue to return to Phat tire because of Tracy and Steve. Both are great people and I will always do business with them.
Customer service was excellent. Chris helped us find a bike helmet by giving us some very useful information about the different helmets and then just let us look a bit while checking in periodically. We both commented afterwards about how helpful that was.
The store had a good inventory, was clean, and really nice. We will definitely shop there again.
I had Great customer service and had my bike repaired quickly.
Always friendly and great service.
The staff/customer service is exceptional
Quality, well maintained bikes. Reasonable rental rates. Friendly and knowledgeable customer service. Really enjoyed the ride on the greenway.
Great guys working last Sunday. They replaced a broken spoke while I waited. Couldn’t be happier.
Great staff, high quality service and the store stocked with great products.
Had dragging drive train issue on the Razorback Greenway and stopped in hoping they could take a look. Despite looking pretty busy, they checked my bike over and found a loose screw on the rear derailleur. Thanks again!
Great service. Helpful staff.
Staff is always really helpful and knowledgeable! Sometimes they approach and hover like a car salesman but good experiences all around.
Grant was amazing! Kind and skilled. He replaced a bike seat and light after a crash, even before the store was open. Impressive! Thank you, Phat Tire.
Arrived in Bentonville needing to replace a fender screw that had dislodged during our journey. Service techs were very helpful and while they were fixing us up, we purchased some great helmets.
Sales staff was very helpful
Great product and great service they do a good job Very knowledgeable people