based on 1048 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Well we know Ted, so that's a draw for sure!
......but of course it's also what you sell. Your products are high quality and we always see new and unique items.
We'll see you next year~
Charlotte
Very knowledgeable and friendly kind service
Excellent customer service.
Personalized knowledgeable service
Great location. Very easy to deal with. Friendly and personable staff.
If you had more staff. The owner doesn’t get to ride as much as possie. Great place!
Great selection and good staff!
Wide range of Trek products in-store and Ted was happy to order the bike that was the best fit for me. Great customer service start to finish.
We like the merchandising of the store but most of all we like the knowledge and professional service of the owner. We felt welcome and appreciated from the moment we walked in.
Friendly knowledgeable service.
Friendly
Professional
Prompt
Excellent service
Wonderful service! Walked in and was helped right away. Owner made great recommendations and was able to put new tires on my bike on the spot. He was so knowledgeable and very kind. Would absolutely recommend this shop!
Location, products and service!!
Quality of products and knowledge level of staff/owner.
a great place to shop for all your biking supplies and bikes
Great selection and Ted is very knowledgeable on his products.
Two members of our camping party purchased new bicycles and I was able to find the parts needed to get mine back on the trail. The friendly, knowledgable and excellent customer service were truly nice to find on our trip. Thank you.
Owner always very helpful and honest.
Fast and friendly, and they know their business inside and out.
Amazing service on my sister's 30 year-old Specialized Rock Hopper. I thought for sure the rear shifter was dead but Ted and his staff were able to fix it and give the bike a great tune-up and tire refresh. AND, they did all this OVERNIGHT, allowing her to ride one more day with her family on their trip to see us in the Adirondacks! Many, many thanks!
I like the feedback on products from the owner and the low pressure approach
Thanks for attending to my bike on the fly as a walk-in. Super accommodating!
Friendly
Knowledgable
Fast
Responsive
Nice variety
A quick repair following an unexpected tire issue. The repair was made quickly, without an appointment, and we were on our way again.
Ted was thorough in examining my bike and fixed it as he promised.
The bike was quality. I wasn't maimed for life or dead and even if I was, it'd have been my fault.
Loved the bike and it was easy to pick it up and drop it off. All good.
This is my number one bike shop. Very knowledgable and so fast with repairs.
Professional, responsive, great quality
Friendly, local service.