based on 1048 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the personal service and dealing with a professional that I like and trust. I have never been disappointed with the service and care provided.
Treated with respect. Also provide with very good information on products. Well knowledgeable staff!
Very helpful knowledgeable and accommodating.
Always great service and quality products. I’ve purchased skis, bindings, helmet, goggles ( for both my wife and me) and numerous skiing accessories. Ted’s my “ go to” guy for expert sharpening and waxing of our equipment. You won’t be disappointed!
Very good product selection and knowledgeable service. Always happy to shop local!
Thank you so much for mailing the stuffed beagle pups to us and in plenty of time for Christmas!!
You went above and beyond to help us out Ted and we really appreciate it.
Thanks again.
God bless you.
Have a very Merry Christmas 😊🎄🙏
Service that can’t be beat!
Friendly service great products.
Knowledgeable and very helpful. Quality products.
Pedals and Petals in Inlet NY has a great variety of products on display and an impressive and pleasant service knowledge of all things bike-related.
I have received excellent advise on products and excellent service.on.my bike. I enjoy shopping at this shop.
I drive 65 miles each way to go to Pedals and Pedals for sales and service on my bicycles, it is worth the trip . Ted and his staff go above and beyond , he repaired my bicycle the other day while I waited to save me a trip back to pick it up . If you are in the market for a bicycle or have quality repairs or service done this is the place to go.
We have known the owner of Pedals and Petals, Ted, for years and he is very helpful and knowledgeable. He has fixed our bikes on several occasions and we have also bought a couple bikes from him. My husband enjoys talking and working with Ted.
Friendly knowledgeable owner
Extremely knowledgeable staff that is very dedicated to determining and delivering the best bicycle for the every customer.
The shop also carries high quality accessories and parts.
I give this bicycle shop my highest recommendation. You will not be disappointed.
Ted took his time explaining everything and making sure it was ready to go. I would highly recommend utilizing his shop versus buying online. Trek is lucky to have him as a dealer.
Quality is excellent.
Knowledgeable and helpful advice
Staff and the selection were fantastic. Owner spend a significant amount of time with me to ensure that I was purchasing the correct bike based on my needs. I Highly Recommend using this shop for your bike, accessories, and repair needs.
They helped me out with renting a MTB at the last minute to do the gravel grinder race. Very good and helpful service!
We rented e bikes for a day. Staff very helpful, friendly & professional. Beautiful trek bikes, easy to use.
Very helpful and a pleasure to work with.
We will use them again the next time we are in the area!
Friendly service and good variety of quality bikes. Highly recommended.
Good inventory and very helpful staff
They are all very nice people, very helpful, no presure to sell anything. They take time to find what you need and also switched out a bike seat at no cost ,allways have what you are looking for great store.
Friendly and knowledgeable people.
Everything you need in a bike shop with great service.
Great service and very patient with us
I enjoyed the whole process from start to finish! Great knowledgeable staff that were anxious to help! I’m so happy with the Trek!
I’ve been taking my bicycles to Ted for repairs and tuneups for many years. He is polite and provides competent and timely service. I would recommend Pedals and Petals to anyone needing work done on their bikes. He also has a nice lineup of electric and non-electric bikes and high quality biking accessories.
,
There is a noticeable difference in quality and care.