based on 1049 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They had what we needed and were helpful and pleasant.
Everything! We love Ted and P & P!
Great service and nice selection of products.
Ted is the best —he’s extremely knowledgeable, courteous, and friendly. I have complete faith in his judgment about which bike for which person.
Ted and the crew are always very cheerful and willing to help! Great selection of bikes and gifts!
Ted did an awesome job bringing my bike back to life. He was professional and took the time to look over my bike with me and point out the issues so I could understand them. I had to bring it back for some additional fine tuning and Ted was very responsive. I was back out riding in no time!
Excellent customer service. Knowledgeable staff quick turnaround
The staff at Pedals & Petals were very knowledgeable when I went in to pick up my bike. They had everything in the store that I wanted for my new mountain bike and also installed everything on it for me very quickly. I appreciate their knowledge and their friendly attitudes.
Ted is always super helpful and skilled
Great service would recommend.
Knowledgeable owner!!, makes it both easy and comfortable to do business with.
You had what I wanted
very knowledgeable and can usually fix things on the spot.
Excellent customer select!!!
Discovered this fantastic bike shop while bike touring! It’s listed on the Adventure Cycling Association Northern tier map 10. Greeted by warm, kind and knowledgeable staff who took the time to look over our bikes the moment we arrived! Excellent, prompt service!
Friendly, welcoming service. Beautiful inventory and extensive biking selection. Can’t wait to visit again very soon!
Efficient and reasonable tire/tube replacement on mtn bike.
Ted and crew are always helpful and pleasant. And the inventory meets our needs
Friendly, courteous service, unique gifts and awesome biking shop!
I was very pleased with my recent transaction - renting a bike for the Black Fly Challenge 2023. Pick up and drop off went smoothly and staff friendly!
Thank you!
Friendly customer service
Store is amazing- has come a long way in past 20 years. Great inventory and always smiles- place looks fantastic
Very kind employees! Reasonably priced.
Friendly, happy, helpful service and interesting unique products.
Best bike shop in the Adirondacks!
Excellent service with friendly staff! Thank you for all your efforts during the Black Fly Challenge! Cheers!
We love Pedals and Petals! Great selection and service from Ted! 😍🚵🏻♀️
Mr. Christodaro was very helpful in getting my mountain bike repaired and is probably the best mountain bike mechanic in the Adirondacks.
I also think he speaks spanish ( very helpful)
Ted is truly a gentleman to work with and his product knowledge is unmatched. I look forward to bringing my wife to the store for her birthday!
All ways have good service from the staff. They are very knowledgeable about the merchandise.