based on 1037 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ted and his crew are very knowledgeable and attentive. They engage to see your expectations and guide you with valuable options to fit the goal. They carry all the products you could need and use them so have in-depth knowledge for informed decisions.
Ease of rental and returns.
Fantastic clothing, top quality accessories and excellent service!
Service is fantastic . I seem to always have some bike emergency that needs to be addressed quickly and Pedals and Petals always comes through for
me . Have tried multiple bike shops in NY and CT and this one is hands down the best !!!
Ted was very personable and genuinely seemed interested in what our needs were.
His product knowledge was evident as he was able to answer all questions we posed upon him.
I definitely recommend pedals and petals
Knowledgeable staff and fast service.
Very knowledgeable about their product and willing to go the extra step to make sure everything is right.
We love to stop in when we are in town. Always something that you want to pick up. Ted came to rescue with brake problem once before even though so was super busy.
Nick was great to work with!
Very thankful for this store in Inlet NY. Ted is great to work with and very knowledgeable. Buy local as much as possible to keep storefronts like this open in our communities. Thank you Pedals and Petals!
Everything was great. I needed something prior to Black Fly and the service was excellent. My wife stopped in later for a pair of new cycling shoes and had excellent service as well.
So friendly, knowledgeable. I stop in EVERY time I am in the
Great service with a smile!! First name removed G.
The Staff was very helpful!!
Timely, professional & skilled! Trifecta!
Selection and assistance
Great shop very friendly, and helpful - highly recommend!
Selection and service
Good quality products and service
Young red head girlwas very nice. Great attitude
Everything, wonderful people, take time to explain everything, service is 👍 great.
Well stocked friendly place to do business.
I like the quality and the fine service!!!
Friendly, knowledgable service! Quality work on tune-ups! Highly recommend!
Prompt and excellent service. My bike is like new!
Personal!
And parts were available (vs. 60 miles to Utica)
Personal service friendly knowledgeable and quality products and fair pricing
We enjoyed meeting and talking with the young salesman. He was super knowledgeable about bikes and biking and so low pressure and friendly. We always like to pop in when we are in town!
The most important fact was they fixed my 7 year-old bike so that it runs like new. Add that they did it on time and within the estimate I was quoted, and I am very pleased with their services!!!!!
Ted and his crew always do fantastic work and I never have to bring it back, it’s done right the first time, and only had to wait a few days do pets to come in.