Customer Testimonials
Helpful shop staff.
Flexible and responsive.
Knowledgeable.
Family run. Enthusiasts. Small personal scale. Great bike frames & good service.
Fiendly, helpful and interactive customer service. Bike doesn’t dis-appear behind a wall for servicing. Its an open mechanics workshop.
A great experience, real friendly team, know what they are talking about.
Product (Forge Bike) is great. Rides well and is fairly easy to maintain.
Service is excellent. Technicians in the shop helpful and skilled.
It was personabled, relaxed and not pushy sales wise. I felt supported throughout the fitting and left feeling like i had learnt loads and would def come back and encouraged others to do so.
Expert mechanics, helpful and super service.
Very helpful staff and discussion on a road bike service. Work done on time. Very happy. Thank you.
I love my bike and the after sales care has been fantastic. So much better than my friends who purchased mail order bikes.
Great mecanical service
Great knowledge and service as always.
The team were very friendly and helpful at the Sheen Road branch & they got me back on the road very quickly.
High end quality products.
Great advice and guidance when needed.
Excellent mechanics that can service and repair but also explain
Great service, bike now as new again!
The staff was very nice and kind,very good experience!
Friendly, professional, flexible service.
Friendly, prompt service.
I took in my Pearson On and On for its first full service today. I was met at the door of Forge 1860 with a cup of excellent coffee, and my bike emerged from the workshop a couple of hours later. The mechanic was super-helpful, answering all my questions, and offering useful advice. The bike feels fantastic following the service: it’s great to know that there are people at Forge 1860 who really know their stuff.
Fixed my road bike (broken spoke and buckled wheel) quickly so I could get back on the road.
The products are of course amazing! do you think that makes the biggest difference? Is the service.
Always a friendly voice they have lots of time to explain and to think about what I really want and to give advice. I don’t just enjoy the forge (road bike), which which I treasure. Also enjoy visiting and having a coffee once at Forge 1860!
Great bikes, great service. My only criticism would be the price of in shop goods and servicing is pretty high compared to others
Well organised self-guided ride with lovely support at start, midpoint and finish
Very knowledgeable, friendly team. The shop is beautifully laid out. The bikes are top notch and you get a lot for your money. High end bikes that perform well. Will and Guy couldn't be more accommodating and know their stuff but then they have years of experience and being the oldest bike shop in the World they have the credentials (Guiness World Record verified ) As a female cyclist it can be hard to walk into a bike shop but the team will look after you and are not patronising. Once you own a bike you also become part of the zpearson family being invited to events and rides. Highly recommended
Fantastic bike and service
Friendly and fast service. Beautiful shop.
I've had a Pearson irons in the fire bike for 3 years and it's still fantastic. Getting help from the service team is always easy and spot on. Every aspect of the Pearson/Forge experience is just superb. Thanks
Nas was extreamly helpful and informative - It's the most comfortable I've been on the bike since buying it 3 years ago - would highly recommend
Really helpful and knowledgeable team who helped me with purchasing my first road bike. Ben and Nas were excellent! Thank you very much.
Friendly and fitted us in.
Forge1860 is not just a cycle shop it’s a shop steeped in family history selling some of the finest frame sets to full bike builds you’ll ever see
Backed by endless knowledge the family owners and staff have to help you find the bike build you desire and also offering precision bike fit to make sure all is aligned
Offering frames that have been designed in house
Where you’ll find nowhere else but at forge1860
A full maintenance workshop is on hand to keep the wheels turning and refreshments while you wait or browse the shop
Your not just stepping into a bike shop your stepping into a world of cycling at forge1860