Customer Testimonials
Great customer service. Kind, and thoughtful.
Very nice and professional!
I have been trying to access my trek account to track my new bike but i forgot my password so i click the box that says forgot password and it says it will email me a link to get a new password. a message pops up twice every time i have gone through this process and says an email has been sent but their is never an email anywhere in my email choices. my email address is Email address removed
Matt and Laura are both super nice, knowledgeable and helpful!
Nice shop!
Very helpful and knowledgeable!
Love the friendly, professional environment! Those guys/gals know what they are doing. They have always served me with a smile and with excellence. I don’t take my bike anywhere else when my bike needs serving. Highly recommend Outspokin. I recommend either location, Devine St. or Irmo. But I mostly use the Irmo location because it’s closer to where I live.
Greeted by a friendly and helpful sales associate who promptly guided me to the thing I needed to fix my hydraulic brakes and gave good advice. Also said they work on any brand so if I can’t get it fixed, just bring it in so their tech can help me out.
The staff was welcoming and accommodating to my needs. They never made me feel stupid about anything while answering my questions. The prices were very reasonable and the work they did was superb.
Great support. Listened to a very specific cycling issue, made a recommendation, ordered the parts and made sure they were installed correctly. Great experience. Thanks
Very helpful helping my son pick out a new bike! They got him sized up and let him test it in the parking lot.
Every time I go into the store, there is consistency with service and prompt service.
The store was super clean and welcoming. Great selection of items. Ended up purchasing items for my two boys who I am introducing to the biking world! I was able to find the items I was looking for myself as well. Staff was extremely engaging, friendly, and polite. Thanks for servicing the Irmo/Lexington area! Greatly appreciated! Will definitely be back!
Good selection
Great pricing and availability
Excellent customer service and advice.
Phenomenal service, best in the state.
The whole staff is super friendly and they all are very helpful. I found the product I needed within a minute with the help of Matt.
The staff is always very helpful and the mechanics are great!
I love the bike and the the sale persons very helpful.
One stop shopping for everything I needed to be ready to ride on a new bike. The staff were very friendly helping me pick clothing, helmet and accessories. The widgets that needed installing were done right then. It was nice to have such courteous service.
Rowena
Wonderful, kind and patient when I brought my bike in to be checked.
Very professional and my bike was fixed right away.
Definitely recommend their services.
They know me by name...that says a lot about a company and the service they provide.
Outspokin' is staffed by people who ride bikes and can accurately identify my biking needs. They are friendly and provide excellent repairs on my bike.
Top notch knowledge and service always.
Brian and the entire staff are always knowledgeable for all their products and go out of their way to make sure the customer gets what is needed, not just to make an extra dollar!! Best bike shop in SC!!
Staff was super friendly and they got the job done faster than I ever expected. Will be back
Always courteous and professional upon entering the store. Great service. Fortunate to have this store in our location.
The Team at Outspokin are always very helpful
Fair, friendly service
I am now on my 6th bike in the last 3 years. From sales to service the people at Outspokin are top notch!! More than capable of answering any questions we might have and their patients in getting the bikes properly set up for me and my kiddos was great. They have made sure everything is proper each time we leave. We will be buying many more Bikes in the future I am certain.