Customer Testimonials
everyone is knowledgeable and friendly, they always feel like they have time for your needs.
Quick, Quality and Easy
Knowledgeable and friendly people!
You repaired my rear brake & got my bike back to me very quickly. Thanks
Knowledgeable and friendly staff
Everyone is so nice and helpful.
Service is exceptional - very qualified and knowledgeable staff.
Excellent, friendly service
I've experienced both sales and service and very happy with all.
Honest dealing
Local, Honest, Knowledgeable
Knowledgeable and friendly staff.
Headed to the forest for a morning ride and your bike is sick. If a quick fix, OSB has the medicine to get you on your way. I know! Jim M Irmo
I’ve been a customer for over 10 years and shop at both locations in the Midlands. Very knowledgeable and kind staff at both locations.
Excellent service, attention to detail, focus on customer needs and wants.
Kudos to Martin for a providing a great experience in buying a bike that puts a smile on my face!
Honest, friendly advice and service.
Always friendly & helpful!
I like that the staff are professional. I trust the work. I like supporting a small-ish business owned by someone in our general area who has a vested interest in the local community. I like the free tune-up every year. Thank you for asking my opinion.
Martin was excellent and provided a top of the line buying experience, very easy to work with and help me set up my new bike and took great care with my bike fitment. showed me cool products that i might be interested in without being pushy and a really laid back atmosphere which i appreciate.
Walked in and the manager, "I think James," grabbed my bike, put it up on the stand, and showed me how to fix it if needed, since I live out of town. He was also invaluable with my halfbike!! He also installed a new bike seat on the spot! Wonderful service all the way around. Thank you! Tina Richardson
How fast they were able to help me. I was going out of town on Saturday at lunch and planned to take my bike with me. While packing on Friday night I noticed one of my spokes was broken.
I was at the irmo store right as they opened on Saturday. I told them I was heading out of town in a few hours and they told me it would be ready before I left town. Within an hour they fixed my bike and I could take it on vacation. Great service.
The service is very friendly and the staff is always happy to assist and very knowledgeable. They will answer all your questions and make sure you have everything you need
The service was excellent and I am happy with the bike, helmet and shoes that I purchased.
Thanks,
your service was excellent and I am happy with the bike, helmet and shoes that I purchased.
Efficient. Personal.
Clean and organized shop with availability of products.
Service is top notch, staff is knowledgeable and super friendly!
Quality products friendly staff
Customer service was top notch. Very polite and prompt in addressing the issue with my bike. I was able to bring my bike in and get it service immediately.
Knowledgable staff who spend time helping customers without pushing for a sale. Good invetory of high quality bikes and accessories.
Your service was great and speedy! Ethan said it was going to take tenm minutes and it took five minutes!
I thanked him for his great service.!