Customer Testimonials
Great service and turnaround
LAURA IS AMAZING!!!!! She was so patient with us. We both chose to purchase from y'all because of her! Thank you for being so welcoming!
Professional mechanics and quality products.
Yall are great and my go to local bike shop! Keep it up!
Personable...easy to engage
Professional service done right with me.
Thank you for the quick an friendly service!
Friendly and prompt service
The people who work there are kind, pleasant and informative.
Prompt and reasonable
The time the salesman took helping me with by bike choice
I took two deflated tires into the store and they were both fixed in less than10 minutes! My grandson was happy to have his bike back up and running! Thank you to the staff at Outspokin’ Bicycles!
Outspokin Bicycle in Irmo continues to impress with their service. I recently purchased a new bike rack from them, and they had it fully assembled by the time I arrived. Then Matt went the extra mile and carried it out and offered to installed it for me, making the whole experience quick and hassle-free. Their customer care and attention to detail are top-notch. Highly recommend for any cycling needs!
Everyone on your team in Columbia, from sales to service, was helpful and responsive.
Went back for a fitting with Brian. First ride after was good and got better on the second. Thanks!
Efficient, professional, and pleasant
Great job.
Chuck is the standard for a bike PRO!
I recently bought a bike for my 7 year old. The employee was so polite, knowledgeable, patient, and helpful. The bike was a little big for her so that she could grow into it and he helped adjust the equipment that could be adjusted to fit her better. He helped us pick out the perfect accessories and placed them on the bike. He communicated with my 7 year old so well - she even mentioned how nice he was as we were leaving. I forgot his name but I know he has a dog named Casper :)
- Kathryn Cavanaugh
The staff did an amazing job assembling my 2023 GT Pro Perfomer. Would definitely use them again. They were courteous and o-time with the build.
Knowledgeable staff, good selection
I have purchased a e bike. And I like the product and you guys give great service.
Very good customer service! I got my son’s tire fixed and the service was fast and professional
Very good, responsive, and personal customer service. Good phone tree menu, so is easy to connect with right department at right store. Always dependable service on my bikes. Thanks!
Great products. Dependable mechanics.
The team at Outspokin is knowledgeable, patient with questions, and customer focused.
Everything well done.
Very friendly. Very knowledgeable.
Friendy, knowledgeable service. No pressure.
Matt provided excellent customer service, very knowledgeable which provided an excellent bike purchasing experience.