Customer Testimonials
The best, worked us in and did repair
within two days.
Highly recommend
Great service and knowledge
Great customer service and work was well done.
very fast and helpful
The shop always does a great job on servicing my bikes. Honest crew, quick turnaround and fair prices. Best shop in town
First-time customer and my experience was excellent. Had my Terra Trike serviced (shifter had frozen up). Service techs resolved the issue promptly, and provided some helpful guidance on the maintenance of my drivetrain. I appreciated the time they spent with me, and the friendly service. Will be visiting again.
They are always willing to help us with our bikes.
Love y'all. Service is great!!
Just picked up my Trek bikes from Outspoken (Irmo) - per usual, the annual service & tuneup went smoothly. The staff is professional and helpful - always answering any and all questions. The Trek bikes are in great shape and ready for the spring biking season!!
My wife and I love out Trek bicycles and are very happy that we purchased them from Outspoken.
Love my bike and appreciate the good service!
The attentive and patient staff are a welcome relief in this era of vendor indifference.
We went in on a whim, looking to get our son a bigger bicycle. The staff was helpful and friendly. After a little time spent looking around we found a bike he liked and ordered the colorway he wanted. It came fast and we were updated the whole time.
Everyone involved the store is friendly and helpful. The service staff only recommends what is needed and always a quick turnaround on any service needed.
Very knowledgeable and efficient.
You all know your stuff and get us in and back on the roads and trails quickly!
Semper Fi, Ken Carey
Owner of Local Happiness Construction
Outstanding customer service.
Friendly and knowledgeable staff! Great selection of bikes and gear
Friendly people with good knowledge of the items for sale.
I bought a bicycle rack from the shop and the gentleman helping me was very kind and knowledgeable. He put on my bike rack and didn't even charge. Seems like a good place to go
Laura(?) was good to ask questions and offer wise feedback which got me connected to a good bike at a really fair price. Her help was very much appreciated.
You guys did a great job tuning up my old 90s Raleigh Tenspeed. I will be using outspoken for all of my bicycle needs and highly recommend you. Thanks!
Knowledgeable employees, no attempt to upsell me on stuff I didn’t want, quick service.
I like the personalized service and friendly staff at Irmo. Matt has always treated me with respect and has been helpful with any question I have. I see that he treats other customers the same and genuinely gets to know and remember repeat customers.
I brought my 8-year-old bike in, which I hadn't serviced since I bought it, and I had no idea what I was doing, but Mike helped me a lot and cleared up many of my questions. Mike was very kind and patient, knew what he was talking about, and wanted to help.
I like professional and friendly service
We have worked with Mike several times. He is very helpful and informative. We have been satisfied with everything we have purchased there.
Knowledgeble verry helpful people.
Very friendly knowledgeable people!
Received top notch service from Brian. He was patient and very helpful. He took his time to provide explanations for my questions and concerns. I really appreciate his help.
Thank you!
Very helpful and friendly staff!