Customer Testimonials
Clean
Nice, sincere folks working at the store. Good knowledge. Very service oriented.
The friendly helpful staff.
Ski wax selection
Great selection, friendly staff
You had what I was looking for, the price was good, and you shipped when you said you would. Your service was great. Thank you !
Speed of service, knowledge
Knowledge and friendly staff!
Friendly, laid back environment. Good selection of clothes and hard goods. It's just a classy place with nice staff.
I was helped immediately each time I came in. I received calls with status updates promptly, and customer service was great at answering questions and being patient with a novice like myself.
Great selection. Good service and assistance. Specifically we needed help with a part for our Yakima skybox that was going to take 6 months to get from Yakima. IMT had the part and had us up and running!
Fast, friendly, knowledgeable and awesome!!
Love how they run through the bike while you are there so you can see the issues. Sometimes even fix on the spot!! I’ve always had great service and will continue to do business with you as long as their around.
Knowledge of products.
You had what I wanted, in stock, with very quick shipping. Big shout out to Amanda for calling to verify I wanted signature requested. Thanks a bunch!
Sales people are patient and appear eager to help. Dax in particular is very knowledgeable and helpful.
Your staff is the best. Always really knowledgeable and helpful but not pushy. And you have a great selection in the store.
Always good service
Very helpful sales people and good ski poles.
Great service. I needed everything to get back on the mtn after not snowboarding for 16 years. Gave me options as well as recommendations. No pressure easy going. Great store shop local!!!
Great shop. Something for everyone. For such a small space it is impressively diverse. Move over REI!
Great people and service
The staff at IMT were knowledgeable, eager to help and kind. They made me feel like one of the crew. They helped me for over an hour during a really busy time to get set up with skis, bindings, boots and skins. They helped me navigate decisions on unfamiliar technology and I left confident I made a good purchase. Thanks for setting me up and for a great shopping experience!
Good communication and arrived on time
Variety and selection is great. Can always find what I need.
The staff-Personable, knowledgeable and ready to assist.
Your staff is Outstanding! Knowledgeable about stock and very attentive to customers. Checking in regulator help if needed.
Excellent staff with excellent service.
I found the staff to be friendly and helpful and the Boise store had plenty of available inventory at a time of high demand.
Shipping was fast and responsive, and you had the item I wanted.
Good variety of top rated bikes. Excellent customer service. Everyone was great to work with.