Customer Testimonials
Quality service by knowledgeable, friendly people at a fair price. What more could you ask for?
The pricing on the Thule rack was discounted!! The ordering, and shipping of the rack were timely and seamless. I had the rack 4 days and have used it twice already. Excellent rack!
High quality service that’s fast and friendly
Great helpful, friendly service. They really helped us out, with making sure we were getting the right product, for our use. Not pushy at all.
Good Customer Service and products, thank you!
No taxes n free shipping
Excellent customer service. Bill is very helpful and knowledgeable!
Brian provided excellent customer service! He spent a great deal of time with my wife and I going over different e-bike options. My wife hadn’t been on a bicycle in 30yrs and Brian was so patient with her when we test rode them out back! He encouraged us to return for the post 14 and 60 rides to ensure everything was working properly. We love our bikes! Thanks Brian and Idaho Mountain Touring!
Great customer service and knowledge base.
Received ordered product incredibly fast and was well packaged!
You had what I needed--in stock and at a good price. Shipping to NM was very quick.
Friendly and helpful service from three different staff on two separate occasions.
Our kids had a great experience picking out their bikes. We felt like the staff really listened to our needs in order to find the best fit. We appreciated the advice and support that we received very much!
friendly people
That you carry the Gazelle line of E- bikes
friendly staff, ready and willing to help. The products are quality and if they dont have it they can get it!
Very friendly, nice to work with.
Products are diversified and well merchandised.
On a Saturday we got there a little earlier before the opening time at the staff was very gracious and asked us to come in. They smiled like they were waiting for us. I was quite impressed. My wife called multiple times about a particular job that was being done for us and every time the person who answered the phone was gracious and treated my wife well. Thank you so much for a great experience.
Personable service - Declan was knowledgeable and helpful!
Lynn Giesler
Highly knowledgeable, courteous, professional and upbeat staff.
Great selection of products.
Tremendous selection, and helpful staff thay ordered am item in for me with no hesitation!
excellent service and quick shipping
Customer service was helpful, friendly, and not automated! Product was shipped in a timely fashion, as well.
Grrrreat customer service and workmanship
Love the online inventory.
I appreciate being offered practical, REAL outdoor items at decent pricing for what's offered, and customer service id top notch! Shipping is good, items shipped and arrive in a timely manner!
As described product, quick shipping price was right
Appreciate the help in putting my order to together and getting it shipped out! Great job.

Dex was very friendly and helpful!