Customer Testimonials
Great selection of bicycles; and, the service was excellent! Morgan is/was extremely knowledgeable and very patient. My two boys (8 & 10) have not stopped talking about how much fun they had at the store. Truly a wonderful experience. Thank you.
Friendly Helpful Supportive of past customers Timely service. Support products sold Met promised service even though Covid prevented customers from accessing service beyond service dates This was impressive and exemplary.
The salesman Dax really knew his skis boots and bindings
Great and efficient same day pick up service. IMT carries excellent products (like Mushers Wax for dogs) that are hard to find in the area. Website is easy to use and up to date with accurate info. Nice to have Paypal and Apple Pay as payment options.
Repair on my road bike was fast. Friendly staff and nice selection of Patagonia products.
SHIPMENT WAS FAST AND THE PRODUCT IS OF AMAZING QUALITY! THANK YOU.
Price was fair, shipping was quick, packaging was good. Great first experience IMT. Thanks
Good products--hard to find elsewhere--and good service.
Knowledgeable staff with no pressure to buy. Just wish you had more bike inventory available.
Everything I need for my mountain adventures with great prices and service.
Love the variety of products, especially those that are only available at IMT. The staff is incredibly helpful.
Great customer service. Great products.
Super easy website to navigate, had items sold out almost everywhere else, solid selection overall. Also reasonably priced. Wouldn’t hesitate to recommend this company to anyone.
Awesome edge and wax of 3 boards with a less than 24 hr turn around time. Quality work, great service!!
Customer service was wonderful i needed help with my bill, as well as some last minute adjustments to my bike blue 2010 Gary Fisher trek and what I wanted . This all needed to happen Saturday morning before I bored my plane at 11am . I was 10mins early! Thank you
Website was easy to shop.
Order processed and shipped FAST!
Item arrived in perfect condition.
I would absolutely purchase from Idaho Mountain Touring in the future!
Idaho Mtn Touring has excellent customer service and their mtn bike tunes and repairs are professionally completed. Very satisfied and would recommend.
Friendly and helpful staff.
Super fast to ship out! Great price!
Your bike service department is awesome!
Very nice and always willing to help. Great products.
knowledgable people , lay aways accepted!
Product description and quantity in stock. Quick order response an quick shipping. Excellent service!
Customer service at Idaho Mountain Touring was great! They let me check out a couple of bikes that I was looking between, answered all of my questions, and worked with me to find a day when I could demo a bike out on the trails. The staff is incredibly knowledgeable, and helped me to build the bike that was right for me. Thank you!
Timeliness / emails
Quick shipping and good selection
Super friendly staff and quick turnaround on services
We are gearheads and love the funnest coolest gear in town.
Quick and easy
Speedy delivery!