Customer Testimonials
Staff was extremely helpful and cheerful. They were as excited as I was.
Website was easy to navigate. Their was no confusion if a product was in stock or not. You knew before you clicked on it.
Just ordered some tires online. Can't beat a quick efficient response, that's what it's all about!
Quick, friendly, expert service.
Really great customer service. In particular the gentleman who helped us set up our bikes at pick up.
I’m happy to support local businesses in my community. What I thought I’d have to order online and wait days for was at the shop and I had within the hour. The staff is always super nice and helpful.
Sales people are knowledgeable and helpful.
Loved that I could support a local business but still receive my items quickly and with free delivery!
The service was excellent. Everything from bike helmet, gloves and jacket fit the bill. A Happy Camper!
your employees
Had the product in stock and was able to deliver quickly to Hawaii. Easy online purchase. Price was also great for product and shipping.
I've been told Idaho Mountain Touring is the best store in Boise! My daughter and her friend B. Krause LOVE it so I was happy to give them gift cards to spend!
Great site and great service.
Reliable service, good communication, quick response and shipment.
Great products, with extensive inventory. I discovered new brands, and there were plenty of colors and sizes, to allow me something that fit by body and style.
Excellent customer service. John, and others met with me periodically to make sure I got questions answered, yet gave me time and space to browse.
Order was received in a timely manner.
They got my skiis waxed in one day instead of two. Nice!
Great service! Kind and thoughtful employees! Knowledgeable and friendly:)
Easy shopping, fast shipping and perfect product.
Thank you Idaho Mountain Touring!
Great help from staff! Great product selection.
The ski wax device I purchased was efficiently handled and arrived ahead of when I expected. Idaho Mountain Touring kept me informed of each step. Their price was fair and the product was exactly as expected. I'd happily order from them again!
Fast shipping. Good price
Scott was very helpful and I was looking for service
They exactly what we were looking for. It is great to have Idaho Mountain Touring in Meridian.
quick processing, thanks!
Love your products and customer service is the best!
I placed an order online for snowshoes. That afternoon I received a call advising that the snowshoes were not available and that the online listing had not been updated on time. The rep made some suggestions on other products and replaced my order with another set. Instead of just canceling the order, the rep took the time to make suggestions on how to rectify the situation and even suggested a cheaper pair instead of trying to upsell me even though there were more expensive options available. I will definitely be back. Integrity in business is very important to me.
I like that you’re local, have great products, and great service. I enjoy your store when I’m able to be in Boise.
Fast and fair!
Super easy ordering with the Apple Card option. Also appreciated the personal note from Mark. Thanks,