Customer Testimonials
Friendly and helpful staff resulting in a great purchase experience.
I appreciate the expertise when discussing gear and the quality of the merchandise you choose to bring in. My preference is always to support local, if I can do that while receiving top-notch service, even better! I'll definitely be back in. Thank you!
The variety of goods and the brands; it is an excellent specialty store for people that like the outdoors.
Good selection of products and the staff are very friendly and helpful.
Very fast delivery,right before Christmas 🎄
Thank you all so much for shipping so quick! After a horrible experience with Rumpl direct. You guys saved Xmas! Thank you again so much! I will be looking at your website again!
Very knowledgeable staff with high quality products.
Excellent customer service and a fantastic selection of outdoor goods and mountain bike gear.
Prompt service. Had what I was looking for.
You had what we really needed, shipping super fast and communicated each stage quickly and accurately! Couldn’t ask for more than that! The fact that my wife’s ski jacket got here two days before our big snow storm is a huge bonus for us! We’ll definitely shop with you guys again!
Thanks
Scott Hainstock was very. very helpful. He was also very nice and personable. Give this man a raise!
Idaho Mountain Sports was willing to look up a custom shipping option for me to send products to my location, where they do not normally ship.
I was in the market for a very-hard-to-find pair of Dynafit Dhaulagiri Speedskins, Size 177 and Idaho Mountain Touring hooked me up. My online order process was quick and easy, and they shipped them right out so I received them only a few days later. I could not be happier with the order, delivery, and customer service. I have not yet had a chance to use the skins but everything about the experience with Idaho Mountain Touring was top-notch.
Service on the phone and in the store to purchase snowboarding boots was amazing - knowledgeable, patient, quick & friendly even in a busy time. Very appreciative!
You have been around a long time. You are always getting in the latest and greatest products. Keep up what you are doing. Mweery Christmas!
Friendly, knowledgeable staff. I really appreciate the COVID-19 related precautions you have taken this year.
Friendly, helpful staff
The brands are high quality and customer service is superb. Great location, too.
Great service, killer products and the layout of the space is awesome.
Great products and great service!
Great customer service and speedy turn around for tuning a set of skis
The salesman you had for the XC skis was incredible. He was knowledgeable, genuine, and likable. I actually started looking for ways to hire him, but figured he would be bored selling eCommerce software vs. his element of outdoor goods.
Everyone is very helpful and upbeat. It is important to support local businesses!
High quality products with some nice unique items I don't see elsewhere.
I also like the Idaho-centric gifts available.
personal service and knowledgeable staff
Nice quality. Good selection.
Excellent customer service
Very friendly, helpful and knowledgeable staff. I particularly liked that when I had a question, if one staff member didn't know the answer they didn't try to BS their way through, but went to another staff member to find the right answer and product that fit my needs. Great show of teamwork! I could tell they were users of the gear, knew about it and were excited to help me out. Thanks!
Personal email, responsive. Very prompt.
Good selection of upscale outdoor brands, travel gear, camping equipment and of course bikes. Love that it’s locally owned!