Customer Testimonials
Mallory was terrific. Super helpful, friendly, and professional.
Friendly and helpful people, accommodating, good bike selection, convenient location.
Thanks for taking the time to fit us on our two new bikes we just purchased from you. See ya soon for for more bike toys.
Everything is great!
Customer service
Received excellent service and was provided with all the important information that I needed to make a decision and purchase the right bike.
Friendly professional staff
The professionalism!
I love how friendly and helpful they all are especially andrew’ it makes a difference when you walk in a store and the people treat you like your family I love it!! I also miss mufffy lol well getting ready to go ona ride so bye for now
Name removed
Quick, kind service. Very mellow friendly shop. Thankful.
So kind and thorough
Staff was very kind and helpful. Great selection and delicious coffee shop. Cozy little corner location, convenient to bike trails.
-Donna & King Jack
Mallory was a great person to speak with regarding my situation. She was very easy to work with and understood my needs as well as circumstances. She even gave my daughter a peptalk which was much appreciated. Thank you for the kind and supportive service!
Good selection. Could a few more high end road bikes. Maybe more recovery drink selections…
Great peeps/service always
Great service!
Great friendly professional bike service. I've never been to a better bike shop.
Fun and professional staff !!
Friendly and helpful
Friendly people, quick service, only fixed what needed to be done.
Very helpful
Service department is friendly & knowledgeable.
Great customer service. Conner is a wonderful guy!
Wide selection of bikes too.
Andrew and the staff are always very welcome, friendly, professional, and super knowledgeable. I enjoy just coming in to look around or stopping after a ride for a coffee and to look around. I always feel welcome here. Please keep the atmosphere this way!
erik! excellent customer service skills when i brought my bike in, and when i picked it up.
They’re friendly and fast…awesome work!
Mallory, the sales person was knowledgeable and very helpful.
Products: Lots of high-end/grade products. Top brands and selection.
Services: All people I interact with are friendly, competent, and provide good service.
I had not been in your store for many years as I had taken a break from cycling. I am back riding again and needed shoes. Went by the Auburn/Folsom store and met with Andrew who I was truly impressed with. He was very professional and helped me find the exact shoe and size. Unfortunately, Andrew did not have my size at his location but quickly checked the other location and found there was a pair there. He sent me over there where I bought the shoes, and I am really happy with them.
Excellent customer service!
Dependable quality service and products.