Customer Testimonials
Excellent customer service!
Cristiana and "Oz" are terrific! Smart, friendly and easy to work with. I bought my bike there, and my wife gets her bike serviced there.
Knowledgeable staff and they are friendly too. Good selection of bikes and other things you need for one's bike. Service team is great too -- I like doing the annual tune up.
It’s the people. The people are great.
Personal service was great!
I got a reminder to bring my bike in for a free tuneup, I appreciated the reminder. They should have more specials as the bikes and accessories are very expensive. The workers should offer to help put the bikes in the car, I was struggling. Other than that everything was fine.
Staff was very friendly and showed me the product I needed for my bike
High quality bikes and repair services
Very fair in assessing what level of tune up my bike needed and work was done very promptly. Would definitely recommend the Pelham store. Thank you
Very friendly and knowledgeable.
Excellent bike maintenance and repair services. Staff members are excellent and pricing is very reasonable. Also, work done is always timely.
Great selection and friendly service!
Friendly staff and express service
I like the separate service counter and the fact that small repairs are conducted on the spot when possible.
Experienced and really nice staff. Same friendly faces. Give great advice and work with you. Nice clean shop. This is my spot and always will be. Thank you!
Best service in the State, no in the NorthEast
Everything knowledgeable about products
Good service and knowledgeable staff.
The team in Mohegan Lake are great! The turnaround time is fast, and sending a text and email is helpful. The tune-up service is key!
The team in Darien is excellent. They are very helpful and knowledgeable…
Very professional & honest with estimate. Quick turn around
I went in for a service twice with 2 different bikes and both times I was in and out within a half hour. Staff is very knowledgeable and friendly!!!
Ken was super helpful. Great experience.
price was good and so was turn-around. good location.
Customer service was exceptional. They were not pushy to sell a bike and answered all my questions and more.
Friendly, professional, concerned about rider safety with recommendations
I brought my grandson’s e-bike in with a flat tire. Someone took the. Ike out of my car. The repair was done immediately, and then someone put the bike back in my car. It was a quick, efficient, and helpful experience!
Very helpful!!
You guys had it in stock when I walked in I was greeted with the exact mtb I wanted ty
Good quailty products and knowledgeable assistance