based on 1514 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had broken a couple spokes and, although they didn't have the specific replacement, the mechanic at the Cahaba Heights location took the time to cut and thread me a few to fit. And Virginia kept me entertained while I waited and tried to take more of my money by trying to get me to test ride a new bike!
Wonderful people who know biking
Very helpful, professional, and timely!
Very helpful staff.
Best fit in Alabama
Love the enthusiasm!
Always can get what I need
Great products, even better service!
The service, knowledge and communication was exceptional
Great friendly customer service!
Sure
Friendly employees, great prices.
Quick service. Pelham resolved an issue that lingered after multiple visits to the Cahaba Heights store. And they fixed immediately.
The buying process was quick and easy. The staff is knowledgeble and helpful.
Great customer service
Super attentive and knowledgeable. The Pelham store was able to price match on a Yakima Ridgeback 4.
Never been in your store and you are hammering my junk mail
Service was done ahead of schedule and the staff were very informative.
I stopped in with a flat tubeless on a Sunday morning. Was helped to add the seal and correct pressure to both tires. I was on the trails within 30 minutes. Very much appreciated the great service!
Nice staff and good quality items! Thank you!
Very friendly and professional service from my 1 time there.
Employees are very helpful and knowledgeable. They listen to my needs and took care of
what I needed.
Had what I wanted at a good price. Shipped quickly. Thanks
Great selection of bikes
Expertise in cycling with good advise and recommendation
Great selection of bikes and equipment along with knowledgeable, friendly staff!!
Customer service is amazing and we've loved every bike we have purchased from Cahaba Cycles. They make the process incredibly easy. Anyone who walks into Cahaba Cycles leaves with a smile on their face!
Friendly employees, knowledgeable team, not pushy.
I am new to Birmingham area.
Good sellection of bikes. Employees are not pushy. They have 6 locations in Birmingham. I like that because I take my bike all over to ride and see new areas.
I have been riding since I was 4 years old. I am 69, I own 3 e-bikes ( fat tire, cruiser, full suspension (just purchased this week (Trek).I also have a road bike that I have had for 23 year, I keep fresh tires on it, but have not been riding it as much since I moved to Birmingham. Trying to improve my endurance on the hils.
Steve
The team at the cahaba cycles store in Trussville always exceeds my expectations. Everyone is always friendly and seems excited to be there. They completed my service and tire install way faster than I expected. I always enjoy stopping in there and as long as I live in Birmingham it First name removed be the only place I'll buy a bike.
Friendly service and reputable work
reliable, good quality & service