based on 2100 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prices are clearly marked online, called and spoke with Gene about a bike. He was super nice, and very helpful with all of my questions. He took the time to go check inventory and put his hands on the bike I was looking for. Completely full service from ordering to processing and shipping. Will definitely recommend friends and family to check out Cahaba Cycles.
The people are the best! I'm not proud of it, but it usually only takes one bad encounter for me to move on and find another store. But that never happens at Cahaba Cycle! It's like the Chick-fil-A of cycling stores :)
Steven was an excellent salesman and advisor on new bike. He makes the store awesome.
Excellent communication. Fast service. Courteous and polite and knowledgeable employees.
The Guys were very interested in serving me and answering my questions. Steven provided excellent service on the 4 bikes I brought in for them to evaluate and repair. I plan on buying an E bike from them in the future.
Name removed
Awesome service! Cahaba Cycles knew exactly what to do, had my bike repaired & was riding in no time! Would definitely recommend!
Prompt
Knowledgeable
Courtesy
On time
The Cahaba staff is very knowledgeable and have been extremely helpful every time I've shopped there.
The Best Shop!!!
Staff was super friendly, service was quick and prices were more than reasonable!
Excellent customer service... competitive prices... great repair service... well stocked shop... offer valuable advice...
Did I mention excellent customer service? I always feel like my needs and I are important to them.
Very helpful staff.
I felt like the two men I spoke with really listened to my questions and had conversational answers, not just simply answering.
so responsive....fixed me up right on the spot. :)
Knowledgeable and friendly staff
Reliable and friendly service
I was in for an unscheduled repair. I was back on the road in 30 minutes. Enjoyed the conversation with the CC folks too.
Staff was extremely helpful and knowledgeable.
Friendly helpful staff with extensive selection of bikes and good service.
Bought the perfect e-bike for my son.
Friendly folks, good selection
Rep was very courteous & helpfull.
These guys know their stuff, and get it done. They are very friendly and knowledgeable. They also have a good selection of parts & accessories. Highly recommended!!
Friendly and helpful advice and service!! They remember all their customers and take a personal interest in their goals!
Virginia follows up and gives timely updates.
Excellent and prompt service.
I love the staff at Cahaba Cycles! Everyone is so welcoming and helpful. I’m new to cycling and they’ve really helped me find the right bike and products for me. They always have exactly what I am looking for!
Great customer service
Knowledgeable, experienced staff.
The staff at Cahaba Cycles has a crazy level of expertise and, more importantly, never seem to acknowledge MY lack of knowledge. Everyone there is friendly and helpful and happy to recommend what you need.