Member Testimonials
facilities and variety of water classes
Staff is very friendly, and facility is clean. The water temp is perfect in the pool! I would like to see the swimmers wait in an area that is more open rather than the closed-in hall, though. Why not in the pool area itself anytime after the 45 minute mark, in a corner while the staff disinfect? Thanks
Very friendly, helpful & professional staff
The variety of classes and times are great. My only complaint is that the water pressure in the sinks is low and the water is cool, especially in the women's room in the pool area. During Covid, having high pressure and warm water is better for washing hands.
The Y has made a sincere effort to adapt to the difficult conditions imposed by the pandemic. There are sufficient sanitizer dispensers and the machines on the fitness floor are separated by plexiglass partitions or physical separation. I have returned a number of times and confirmed for myself that it is safe to do so.
However, some issues remain. Some patrons do not cover their noses or mouth while exercising, even though this is the rule. It would be helpful if staff would circulate on the fitness floor to remind people that masks must be worn at all times. I have not observed the staff taking such action while I have been present.
Attendance is way down since the Y reopened. This is especially true for seniors, such as myself and others in the vulnerable age groups. The Y should reach out directly to these individuals to reassure them of the measures to insure their safety. I hope that a way will be found to resume fitness classes and individual training, as this will allow the Y to continue to remain a central part of our community.
The Y is like my private club; great equipment, good staff, good operating hours, and good sanitation.
The classes, the instructors and the people.
less crowded now than before.
I do wish you would ask everyone to actually wear their masks rather than have them around their necks. When someone without the mask on is puffing hard, folks clear a wide circle and miss out on nearby equipment.
I like that the Y, in its present state and always, is protecting its members by facilitating a safe experience. Nearly all members are wearing masks at this point and that feels good. Those who aren't wearing their masks properly are quickly reminded of the guidelines and life goes on. I appreciate that the staff are willing to help correct improper usage and make it feel safer for everyone.
Classes are great.
Friendly folks, both staff and fellow exercisers!
clean facilities, friendly, competent, and caring staff. They try hard to please everyone while keeping them all safe.
Mary O'Connor
Arnold
All it has to offer and the cleanliness. Please reopen the rock climbing wall.
Best staff in the area - outstanding effort to stay open and available during the pandemic.
Indoor pool
Not too crowded
Respect privacy
Good variety of classes. I do the swimming ones.
Excellent instructors, positive vibes, care with keeping us safe.
Employees are friendly and clear in their instructions. Equipment is well maintained; there is a definite sense of cleanliness and safety in overall maintenance and response to current contagion dangers. The summer camp and the academic support programs have been serving my granddaughter well. She is happy going to the Y and we feel she is safe while she is there. The reservation websites are reasonably easy to use.
Good presence of employees cleaning frequently and reminding folks to wear masks.
Quieter without the Sirius music playing :)
We love our YMCA center!! The recent building upgrades are amazing and the staff is always so great! Very clean facility, great classes!!
Please put some senior friendly indoor exercise classes on Thursday or Friday.
The Y in Arnold has made some great improvements to the facility. Definitely recommend it!
I enjoy the personable, family atmosphere that let's me know that both our mental and physical health healthis important to them.
After belonging for two weeks: The people who work there are delightful, helpful and knowledgeable.
We need the lap swim schedule to be ON the web site. Currently it is not.
We need the 48 hours advance scheduling for swimming to work. If there is lap swimming at 7am Wednesday morning and I am on the web site to book it at 7am Monday morning it needs to allow me to book that time. Challenging enough that we have to schedule our swims, but understandable, it needs to work.
Staff is friendly, and I have experienced above and beyond service.
It is impeccably clean. plenty of equipment, plenty of space between each station and each machine has plenty of weights. One does not have to walk all over the gym to find a 10,25 or 45lb plate the way one does at Edgewater Fitness. comparing the Y to Edgewater is like comparing a Mercedes Benz to a bicycle.
i love all the different classes available
All of the staffs are professional and knowledgeable!
Classes
Colleen is an amazing swim instructor!
Excellent operation.