Customer Testimonials
Personalized service and excellent follow up
Steven was a pleasure to work with! He was genuinely excited for me and provided a perfect buying experience. Within a half hour of closing, I called them to buy a Roscoe.
Steven and his team had the bike ready for me at 5:58 - within 28 minutes of my call!!! Excellent customer experience!!!!
Everyone was extremely friendly and knowledgeable with a focus on finding the right bike for you…I predominantly worked with Chris and he did a great job getting my bike fit and accessorized so I am ready to ride!
The hospitality and service of Josh and the Team was fantastic. They made me feel very welcomed and guided me to exactly what I needed. Thanks!
Very professional (even when I ask stupid questions)...
You guys are awesome
Very good attention and explanation by Bill
One word JERRY!!! Give that guy a raise. He was awesome from start to finish. Helped me pick out the bikes even with my wife and I trying 5 different ones. He was awesome. Helped put the tail gait cover on and load us up as well. 5 stars.
Great service from Justin; very professional, good recommendations, and he is skilled in bike maintenance and repair.
The staff is very attentive and responsive.
Great knowledgeable staff, always willing to go the extra mile to address my mountain biking needs, even if I take my other, non Trek, bike in.
Friendly and expert service at a reasonable price. I have used the service 3 times. They were able to fix it right then and there. All 3 times me and my bikes were in and out in under 30 minutes.
The best bicycle in the world. One really good thing you have is Steven Shaw and his great service and knowledge.
Graham was very helpful and answered all my questions. He made the buying process easy and enjoyable. The lifetime maintenance benefit is a great incentive to do business with Trek.
Service and communication is excellent and work always completed in a timely manner. Great experience as always.
Great service!!
Love the bikes and the customer service was great. Would definitely recommend this store to friends and family that are looking to get into MTB
A really great bike shop; extremely customer oriented. I look forward to continued use.
DH
Everything.
As always it was great!!!
Quick service. Expected to have to leave bike but they finished it right away
I have used them for maintenance of three bicycles And they are Polite, friendly, and give assistance to get bikes off the vehicle and into the store. They communicate well, so you know when your bike will be finished.
Friendly and great service.
Max was super helpful in helping me pick out a bike, helping me get it ready and showing me how to maintain it and answered all my questions and more! I am very thankful and have been enjoying my bike!
Always great service
Great mechanics
Always a pleasant experience in the shop and I know my bike is in good hands when being serviced!
Y'all service is so excellent. I love the way y'all treat the customers right. And I bought a product from y'all yesterday, and it works really good.🛣🛣🛣🛣🎞🎞🎞🎞🎞🚲🚲🚲🚲🚲
Mary was great! The experience was easy, and communication was clear.
Friendly, fast service and good value. Hard to beat, and I keep coming back