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Client Testimonials
They showed up on time, 1:30, and were respectful of my house by protecting walls, floors, furnishings. They finished 3:20, and my wife paid them while i was out of the house. When i came in, 3:40, and checked it out the carpets were all wetter than they should have been. The also were Not clean as the 2 stains where my dog lies in front of the couch were very obvious. I called and let them know. The employee said he would contact his manager and get back to me. Very shortly the manager, John called me. I explained and he said they didnt have any trucks available as all were busy. Around 4:30 when he found a free truck he came back, checked the floors and agreed they were too wet and not clean. He spent an hour 40 minutes redoing Everything thoroughly. The carpets were Much Better/ Very Clean!! So great of him to come back and work until 6:30 to make this right. He even left 2 high powered fans to help dry it out so by morning i was able to reset all furniture. Anyone can make a mistake, but he went above and beyond to make it right and end result, my carpets are Clean!!
They were super professional, kind, and quick!
Our carpet looks great!
We will definitely use Zerorez again. The process was easy to prepare for, it was quick and the technician was professional, friendly and did a great job. We highly recommend Zerorez.
the young man did a very good job at cleaning our carpet Our carpet is 23 years old so we're happy when it looks very nice again..
Thank you
No harsh chemicals
He came within the time range he gave us. Very pleasant and did a great job, even though our carpet is pretty old.
The carpet was treated for dog urine and cleaned. It looks awesome and smells even better. He did a great job!
Fast, friendly, and professional.
The technician explained what he was doing to clean my furniture. Very satisfied with the end result.
Valentino was great! He was kind, efficient, and arrived on time. The carpets in our new house look great, dried in a timely manner and we love that there are no perfumey smells. We've used Zerorez before and will do it again the next time we need carpet cleaned. Thank you!
We are so impressed with Zerorez's professionalism. The scheduling was a easy and they could accomodate our schedule. They preformed miracles on a very dirty carpet. We will always use Zerorez!
Cleaned my carpet very well and was prompt and did not try to sell me other products and services
Price reasonable. Easy to schedule.
The directions were clear, the scheduling was easy, the house smells fresh, the carpets are fluffy
The process was very efficient. I was kept appraised of the time the appointment will begin. The technician was personable and knowledgeable. The work was done quickly and protectors were placed under pieces of furniture so as to not leave a spot on the wet carpeting. The carpeting was completely dry by the following morning. A stain repellent was applied to the carpeting when cleaning was finished so I am looking forward to the carpeting resisting soiling for some time. It is wonderful to have clean carpeting and the rooms looking fresh.
Always have good professional service. Carpet looks great!
We had Matt come to clean our 3 rooms of carpeting, our stairs and our couch. He was terrific and cleaned up our q traffic pattern path. Looks like brand new carpeting!
Service person very polite and did a great job.
Carpet looks fantastic
Everything was great. No issues. The technician was friendly and thorough. I would recommend your services.
We were very pleased with the work that Joe did.
non toxic - friendly, efficient, and well organized back office and technicians - repeat customer
I will never go with another carpet cleaning service. My carpets turned out wonderfully clean and the technician was great!!
Merrick did a great job. Loved the corner guards - have never had a carpet service use those - the concern for our home was much appreciated. Carpets look bright & fresh! Thank you for making the trip down to Janesville for us.
Knowledgeable employees
Our technician was on time, and completed the job efficiently. He was diligent about getting a few stains out, and pointed them out to me.
Quick dry, no smell
Our carpet had t been cleaned since we bought this house 5 years ago. It had many set-in stains, including more than a dozen from a cat who was frequently ill. It seemed pretty hopeless!
It now looks good as new. Amazing! No odor — the soiled carpet now smells clean and fresh. No chemical odors from cleaning solutions. Plus the friendly technician called ahead, was punctual, and did a careful and diligent job, going over the bad parts several times, until no.st as ins remained.
Matt was wonderful and did an amazing job. He was truthful and really made sure that the carpet was clean! I would recommend Zerorez to anyone.
Austin was great. Very courteous and worked around our time due to still working