Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 3, 2026 — Rated 9 out of 10 by B.T. Northstar Bicycle Company
What do you like about our products and services?

Friendly staff very knowledgable in their products

Report a concern   April 3, 2026 — Rated 10 out of 10 by Jessica Suchla Trek Bicycle Madison West
What do you like about our products and services?

The service department was very patient and helpful when my 13 year old son called in with a dropper post issue. It was appreciated that they remembered the issue when we brought the bike in as well. I don't recall the gentleman's name that helped us, but I highly recommend. Thank you!

Report a concern   April 3, 2026 — Rated 10 out of 10 by A.W. Bike Mart - Ft Worth The Trailhead
What do you like about our products and services?

Great store, friendly people.

Report a concern   April 3, 2026 — Rated 10 out of 10 by M.G. TRI-BIKE ARUBA
What do you like about our products and services?

The tour was great and Greg was wonderful. My only suggestion for improvement would be to bring a few tshirts with your logo on it for the tourists to buy because we don’t have time to make it to your shop. Wonderful tour thank you again.

Report a concern   April 3, 2026 — Rated 10 out of 10 by O.A. Atlanta Cycling - Ansley
What do you like about our products and services?

Quality product

Report a concern   April 3, 2026 — Rated 10 out of 10 by Patrick Mulcahy The Bike Lane - Reston
What do you like about our products and services?

The team at The Bike Lane is excellent! As someone fairly new to the area, I found it challenging to find a good bike shop. However, I’ve always been treated like a long-time customer here. The sales and service are unbelievable, and the staff are true professionals. Thank you!

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.K.M. Trek Bicycle Janesville
What do you like about our products and services?

Knowledgeable and friendly staff, quality products. Wonderful customer service.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Ray Prevost Fun Sport Bikes
What do you like about our products and services?

I’m always given a friendly greeting when I enter the store. I always get first class service on my bikes.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Anna Endrizzi The Bike Lane - Reston
What do you like about our products and services?

Friendly, knowledgeable, patient staff.

Report a concern   April 3, 2026 — Rated 10 out of 10 by K.M.D. Trek Bicycle Beverly Hills
What do you like about our products and services?

I like the mechanics there.

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.T. Pine Mountain Sports
What do you like about our products and services?

Always have what I want and always friendly and helpful service

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.R. Criterium Bike Shop - CO (Primary)
What do you like about our products and services?

Service techs are almost always friendly and usually do high quality work.
The store has a good variety of cycling products

Report a concern   April 3, 2026 — Rated 10 out of 10 by G.B. Trek Bicycle Boucherville
What do you like about our products and services?

Service impeccable comme toujours! Produits de qualité!

Report a concern   April 3, 2026 — Rated 10 out of 10 by B.L. Cycles Cadieux
What do you like about our products and services?

Rapide et 5 étoiles

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.B. Zach's Bikes
What do you like about our products and services?

I went in for bike repairs. Technician was very straight forward about repair costs. Decided to by a better used bike.

Report a concern   April 3, 2026 — Rated 9 out of 10 by J.K. Trek Bicycle Franklin
What do you like about our products and services?

The sales representative was personable and professional. She answered all of the questions that I had.

The only con that I have is that a new bicycle does not come with a kick stand.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Don Moore Trek Bicycle Tampa Carrollwood
What do you like about our products and services?

Was just picking up a bike part, but they were great! Very helpful.

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.M. Wheel & Sprocket, Park Ridge
What do you like about our products and services?

Easy to use

Report a concern   April 3, 2026 — Rated 10 out of 10 by R.N. BIKEpoint Wiesner - Bikehouse Kamenz
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Alles sehr privat und freundschaftlich. Sehr sehr gute fachliche Beratung und Durchführung der Arbeiten. Es gibt überhaupt keine Beanstsndjngen. Alles perfekt.

Report a concern   April 3, 2026 — Rated 10 out of 10 by 트렉 바이시클 목동점 (직영점)
What do you like about our products and services?

걱정했었는데 제품 만족하고 친절하고 빠른 매장 서비스는 최고였습니다.

Report a concern   April 3, 2026 — Rated 10 out of 10 by S.M. The Spoke Shop Inc.
What do you like about our products and services?

Great friendly and knowledgeable customer service!

Report a concern   April 3, 2026 — Rated 10 out of 10 by G.A.L. Trek Girona
¿Qué es lo que le gusta de nuestros productos y servicios?

Excelente atención, asesoría y hasta una revisión gratuita con mi nueva bici, seguiré comprando y recomendando Trek

Report a concern   April 3, 2026 — Rated 10 out of 10 by L.M. Race Right Cycles
What do you like about our products and services?

Thanks to the team at Race Right for their friendly and professional service

Report a concern   April 3, 2026 — Rated 10 out of 10 by S.H. Rolling H Cycles
What do you like about our products and services?

Great service and very helpful staff!

Report a concern   April 3, 2026 — Rated 10 out of 10 by J.K. Infinity Bicycles - Orange Beach
What do you like about our products and services?

Very efficient and very good to deal with! Thanks 👍

Report a concern   April 3, 2026 — Rated 10 out of 10 by O.M. Trek Bicycle Plainview
What do you like about our products and services?

High end products. Very friendly staff

Report a concern   April 3, 2026 — Rated 10 out of 10 by D.F. Bike Mart - White Rock
What do you like about our products and services?

Very helpful staff. Quick turnaround on full tune up. Bike looks and runs brand new.

Report a concern   April 3, 2026 — Rated 10 out of 10 by P.S. Trek Bicycle Portland Hollywood
What do you like about our products and services?

This place rocks! Friendly staff and great service!

Report a concern   April 3, 2026 — Rated 10 out of 10 by Kenneth Kris Nichols Wheels In Motion
What do you like about our products and services?

No pressure
Very informative
Assisted at the proper level

Report a concern   April 3, 2026 — Rated 10 out of 10 by E.L. South Lyon Cycle
What do you like about our products and services?

Honest and brisk feedback about status of bike service


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