Customer Testimonials
Every person and every interaction was professional and polite. Only area for improvement is getting your invoices out. Invoice came after goods were delivered and only after I inquired about it. It said due before goods are delivered but came in days after they were delivered. Now I am traveling so will pay it next week.
Movers arrived on time and were very prepared with their equipment and paperwork. Zoltan and Niya were most pleasant and super efficient at what they were doing. They treated my belongings as if they were their own. I was super pleased when they told me that they would actually be delivering my things to me in Vancouver as well. Zoltan was kind enough to call me when he was in his way and arrived as scheduled. Once again, they were both extra careful delivering my things. Runners were laid on the floor to protect carpeting. Items checked off the list as they entered the house and were placed in the required rooms. If I were to require moving service again I would not hesitate to contact QMM. I might even be so bold as to schedule my move around the availability of Zoltan and Niya. They are one terrific team!
Our move from Sherwood Park to our new home on Osoyoos Lake went very smoothly at both ends. The movers (Jay, Shannon, Dino, and Dan) were very organized and took the necessary steps to protect our floors and household belongings including our large screen TV, large clock, kayaks, and golf cart.
From our perspective the experience with Quality Move Management from start to finish was professional and efficient. Thank you to Bob Bezanson, Raina Bhatia, and Jay’s moving team.
The driver and staff were friendly and efficient. They were very organized.
Made the move stress free. Thank you
Very professional service, efficient and dedicated to customer satisfaction. Everybody was very pleasant and works as a good team. The driver Don is very knowledgeable and patient in answering all questions.
Bob Bezanson made us trust him with his experience, knowledge and pleasantness. Myah was superb in bringing everything together.
Our only observation is that we wish we had more information about when our F&E was going to leave Sherwood Park. That way we could have planned better in order to have had a door to door move.
John Mike and Cole we incredible! Strongly recommend this group! Careful strong incredible and polite. Tara the estimator was also great!
Really happy with the experience, Jake Boldt and his crew were awesome. Very nice and professional guy.
Great, efficient, reliable and organized. I would recommend them to anyone.
Third move with QMM. Professional from start to finish. No surprises and always exceptionally efficient. QMM would be my go to mover every time. And did I mention that Tara S. is tremendously helpful? Well, she is!
Everything was done professionally and timely.
The moving teams were friendly and very cautious with all of my belongings. You might think its pricy to do business with them but you pay for quality no doubt there. No hidden fees everything is up front on your bill. I would recommend these guys any day what a great experience.
I’ve used QMM five times now and they are consistently professional and effectiven. I highly recommend them
Great service, good communications throughout, no surprises and exceptional assistance.
Steve and Angela were so great.
The move went great movers were excellent. I would use them again and recommend them
I was pleasantly surprised with the efficiency in which my move was carried out.
Great care was given to packing up the furniture to ensure it arrived intact and in good shape.
Many thanks to all who shared a part in my move to make it almost stress free.
L. Cannamela
Great customer service from the initial phone call to delivery! Very professional and courteous employees! They also took a lot of the boxes back to be reused or recycled!
I wrote a Google review earlier today - here it is:
I recently completed a cross-country move. I must have sourced out seven or eight different quotes for the job. The majority of them came in at around the same amount $2750 - which told me that they were all using the same program to calculate the cost. No call to check-in, just constant emails to book the move.
One company was different.
Quality Move Management is a partner with Allied Van Lines (who moved my wife's contents from Toronto the year prior).
The cost was significantly higher, but the trust factor was amped up when one of the managers called me, Bob Bezanson. He wrote me and asked for a phone conversation. He asked to have a zoom call to go through my apartment and get a good grasp of what was going to be moved, the size, and quantity.
From what I remember, my wife's contents were handled with extreme care, and although the price was double all of the other quotes, I trusted the first person to give me a ring and talk through the move.
Bob handed me over to Myah MacDermott to get everything scheduled - and she was very hands on to get everything right.
The movers in Toronto, who hailed from Winnipeg, took such good care of my furniture and belongings. Literally wrapping anything and everything that could be damaged with a blanket - including my couch, and artwork.
The took the hardware off anything that could damage any of my stuff and placed it all in box, labelled for the receiving movers to re-attach.
The receiving movers were a Vancouver team - who were equally as careful and friendly as the outgoing movers.
Everyone was on time, communicative, professional, and diligent.
They took care of my things as if they were their own.
When it comes to a cross-country move, don't cheap out.
Call the professionals and have the job done right.
They made the moving process easy. Simple and accurate quote, the guys who came to the house were professional and polite, everything packed with care, not one item broken! I would use again in a heartbeat.
The initial consult and packing was an amazing experience. Ongoing communication was not as good, but difficult circumstances given the logistics challenges. Not as happy with the NZ end of the move.
Very ggod service overall. From first interview (remote) where they could assess the total amount of items to be packed, a date was fixed for the loading and the whole operation was smooth.
Once the goods arrived at destination, it was very easy to set a date for unloading.
Whole experience was great from start to finish. Move coordinators were excellent and helped us get everything planned. Pack, load, and delivery crews were fantastic, too. Everyone was friendly, professional, and collaborative with special requests, and they treated our items with care. Thank you, QMM!
My first experience with QMM in a move 5 years ago was perfection. This recent move started off rough with several people confirming packing dates and times but not showing up and then moving the dates. Once the movers showed up, the move across the ferry and two provinces was excellent. I would use you again for my next move. Thanks for everything.
I have moved many times in my life. Without question, my latest move with QMM was the best, most seamless move I have experienced. From start to finish, all who I interacted with were fantastic. Both sides of the border went flawlessly. Brad (estimate), Myah (move coordinator) and Kerry (driver) were professional, warm and represented QMM at the highest level. Bravo!
Good service, ahead of schedule.
Everyone I interacted with were incredibly professional and I am thrilled with how my move went. I have already recommended QMM to friends that are moving, and I will continue to do so.
Sam, he driver was awesome! The loading crew in Maple Ridge were great. Sam got the trailer load right up to the new house down a real narrow driveway. The unloading crew were short handed for part of the day, and Sam pitched in and probably unloaded half the stuff himself.