Customer Testimonials
Steve and Angela were so great.
The move went great movers were excellent. I would use them again and recommend them
I was pleasantly surprised with the efficiency in which my move was carried out.
Great care was given to packing up the furniture to ensure it arrived intact and in good shape.
Many thanks to all who shared a part in my move to make it almost stress free.
L. Cannamela
Great customer service from the initial phone call to delivery! Very professional and courteous employees! They also took a lot of the boxes back to be reused or recycled!
I wrote a Google review earlier today - here it is:
I recently completed a cross-country move. I must have sourced out seven or eight different quotes for the job. The majority of them came in at around the same amount $2750 - which told me that they were all using the same program to calculate the cost. No call to check-in, just constant emails to book the move.
One company was different.
Quality Move Management is a partner with Allied Van Lines (who moved my wife's contents from Toronto the year prior).
The cost was significantly higher, but the trust factor was amped up when one of the managers called me, Bob Bezanson. He wrote me and asked for a phone conversation. He asked to have a zoom call to go through my apartment and get a good grasp of what was going to be moved, the size, and quantity.
From what I remember, my wife's contents were handled with extreme care, and although the price was double all of the other quotes, I trusted the first person to give me a ring and talk through the move.
Bob handed me over to Myah MacDermott to get everything scheduled - and she was very hands on to get everything right.
The movers in Toronto, who hailed from Winnipeg, took such good care of my furniture and belongings. Literally wrapping anything and everything that could be damaged with a blanket - including my couch, and artwork.
The took the hardware off anything that could damage any of my stuff and placed it all in box, labelled for the receiving movers to re-attach.
The receiving movers were a Vancouver team - who were equally as careful and friendly as the outgoing movers.
Everyone was on time, communicative, professional, and diligent.
They took care of my things as if they were their own.
When it comes to a cross-country move, don't cheap out.
Call the professionals and have the job done right.
They made the moving process easy. Simple and accurate quote, the guys who came to the house were professional and polite, everything packed with care, not one item broken! I would use again in a heartbeat.
The initial consult and packing was an amazing experience. Ongoing communication was not as good, but difficult circumstances given the logistics challenges. Not as happy with the NZ end of the move.
Very ggod service overall. From first interview (remote) where they could assess the total amount of items to be packed, a date was fixed for the loading and the whole operation was smooth.
Once the goods arrived at destination, it was very easy to set a date for unloading.
Whole experience was great from start to finish. Move coordinators were excellent and helped us get everything planned. Pack, load, and delivery crews were fantastic, too. Everyone was friendly, professional, and collaborative with special requests, and they treated our items with care. Thank you, QMM!
My first experience with QMM in a move 5 years ago was perfection. This recent move started off rough with several people confirming packing dates and times but not showing up and then moving the dates. Once the movers showed up, the move across the ferry and two provinces was excellent. I would use you again for my next move. Thanks for everything.
I have moved many times in my life. Without question, my latest move with QMM was the best, most seamless move I have experienced. From start to finish, all who I interacted with were fantastic. Both sides of the border went flawlessly. Brad (estimate), Myah (move coordinator) and Kerry (driver) were professional, warm and represented QMM at the highest level. Bravo!
Good service, ahead of schedule.
Everyone I interacted with were incredibly professional and I am thrilled with how my move went. I have already recommended QMM to friends that are moving, and I will continue to do so.
My husband and I were relocating from Canada back to the US after just 18 months of unsuccessfully attempting to work remotely. I contacted 3 moving companies but only Quality Move Management ever returned my call. From my first contact with the sales rep (Bob) through to the move coordinator (Neetu) and then the driver (Dale) and his crew (in both countries), communication and organization was excellent. Under normal circumstances I would have pushed for 3 quotes but when QMM provided their quote, the pricing to return our goods was basically what we had paid to ship them North. I appreciated the patience that the sales rep and move coordinator had because our situation was very fluid for a few months, as to when we wanted our goods picked up. I changed the pick up date several times and was never made to feel like I was inconveniencing or frustrating anyone. I learned our driver in Canada would be the driver doing our delivery as well. While I had a window of days as to when the drop off would arrive, the driver was quite confident about when he would be arriving at our new house, before he even left Canada. He stayed in touch with me once he got on the road and had his schedule sorted for the other deliveries he needed to do, prior to our’s. In the end, he was a day earlier than he had originally thought. We have moved all over the world and this was probably the best experience I have ever had with a moving company. Thank you QMM and thanks to Bob, Neetu and Dale!
Qmm was definitely the right decision for my move, the team was very helpful as well as professional and met every expectation from packing my household goods to loading, moving and storing them. Thank you guys for all your patience and exeptional service.
Everything, absolutely everything, from the moment I contacted Tara in Calgary to the packing of our possessions and their delivery by Nathan, was executed with utmost professionalism. I would recommend QMM highly.
Melissa and I were so pleased with the service and care regarding our move from Toronto to San Diego. The staff were involved and responsive to our questions and requests. The actual movers were careful with our goods. The driver was outstanding ( thank you Brant ). I would recommend QMM without hesistation.
paul and Melissa Koonings
On time. Workers were Professional. Nice. Efficient.
Great service!
We needed a small shipment of household items (totes, pictures boxes etc)moved from Ontario to Calgary. Everything was removed from a family member's basement in Ontario and delivered here in Calgary without any issues. We know that these small shipments are not so easy to arrange and so we are pleased that the move went well and the final price was very reasonable too.
This was the most professional move we have had, from start to finish. I was actually very nervous for this move based on some past mediocre to bad experiences, and this completely removed any concerns we had. Our movers were organized, professional, friendly, and amazing. I wish people could know how nervous I was and the level of happiness with our move but there isn’t enough space to leave that review. We want to thank Jamie and Mike for the most streamlined and courteous move we could have asked for. Mark my words, when we need to move from our rental to our forever home in 2 years we will specifically be requesting you! Thank you, EVERYONE, for the amazing service.
Entire move was efficient and done so well
I was pleasantly pleased with the efficiency and friendliness of the people involved in my move. The cost of my move was much more reasonable than a quote I was given by a national competitor.
The co-ordinator I worked with was professional and timely with responses. There were no surprises. The driver was very, very good.
Yes this is my third time using Qmm. I moved from Calgary year ago last February. The people are punctual, accommodating and vert pleasant to deal with.
My things arrived from storage is good condition and my local move crew moved everything safely and efficiently.
I would recommend Qmm to anyone in the future.
QMM movers led jointly by Ron and Abraham and well supported by Jay, were real gentlemen in all respects. They were on-time, well organized, methodical and worked quickly -- but were never too busy to answer the odd question we asked regarding the move. Your hiring practice must be top-notch !
It is no wonder that ATCO utilizes QMM for all their employee moves and we would have no hesitation in recommending them to friends and family should the opportunity arise.
- R & S
Initially the communication from the office was horrible and we received virtually no notice (around 12 hours) that our driver was arriving. However, once our driver, Bevan Rupert arrived, everything ran smoothly. I would recommend QMM highly to anyone, based on Bevan's excellent service. He was very professional, meticulous and set me at ease. All of our belongings arrived safe and sound and on schedule. We have been unpacking for the last week and nothing has gone missing or been damaged. Overall, we are very pleased. Bevan is a true gem, we hope QMM appreciate him and share this review with his team! The Canadian moving crew that worked with him: Chad and Billy were also wonderful!
Great Service
Excellent experience from initial quote to driver and delivery
Great service, good communications throughout, no surprises and exceptional assistance.