Customer Testimonials
Fellows were polite, courteous, respectful and hard working. Also, total cost came in very close to estimate
The movers were very careful and did not damage anything or scratch any walls or floor. Great job.
QMM did an excellent job moving us halfway across Canada. This was our second move with this team and we went with them because the previous move went so well.
The Admin team of Julie and Tara were excellent at setting everything in motion and managed to hit our target date for pick up and loading.
The moving team of Istafan and Alex were excellent to work with. Quick and efficient packing, loading and moving.
Overall a great experience for what will be our last move.
QMM restored my faith in moving companies. They were friendly, efficient, thorough in their estimate, and the crews were great. Thank you for making a stressful long distance move a little easier and getting all our stuff to our new home in great shape.
Matt and Chris turned up half an hour early for collection of our household belongings and were very efficient in loading the truck, not wasting any space nor time. Both young men were very courteous and helpful when asked any questions.
Also when unloading they were on time, if not early, and again very efficient and courteous.
At this time we have not unpacked but feel sure our belongings have been in safe hands.
Nothing broken. 4000 dollar bed headboard scratched. Something is bound to happen
Communication was excellent and their bid was right on. I would recommend them in a heartbeat.
The move went well. only a couple of issues but they are being resolved. All the people we dealt with were very friendly and professional. Yes we would recommend them.
I was very satisfied with the Quality moving service. However, I found it strange that I was required to pay before the goods were delivered.
From the first call to Coral, the immediate follow up by Tara, the amazing engagement by Abbigail right through to the on-site team it was an amazing experience.
We had reasonable expectations, but QMM hit it out of the park for us.
Packing crew were excellent. One piece of glass broke and the fender on my hubby’s bike broke - but considering we moved from Calgary AB to Chatham ON - that’s pretty good. The movers loading the boxes were efficient and personable. On the other end, some things went to wierd places and some items still missing (labelling could of been clearer) but will turn up once we get through all boxes. Thanks QMM - great job!
Very professional and great customer service!!!
We moved from Edmonton to Vancouver Island, and for the most part, were pleased with the service of QMM. The two young men who loaded the truck were quick, efficient, and very careful with our items, as were the two who made the delivery. They showed up at the destination within the time window they quoted us.
Somewhere along the line, the boxes must have been roughly handled, as some of them were pretty beaten up and actually had holes in the sides. We understand they had to transfer the load from one location to another, but were surprised by the condition they arrived in. There was minor breakage but we did our own packing and don't hold them responsible for that.
The office employees and dispatchers were very helpful and kept us informed of the progress of the move. Overall, the cost was higher than other movers I contacted, but the quality and professionalism of the service was well worth it, especially with a long distance move.
Thank you to Tara and the team for the great help and support.
All the individuals from the office staff to the movers were professional, friendly, polite, efficient and respectful. There was no breakage or lost items.
Very pleased with the move!!
Very professional with every contact from start to finish. Movers at departure and arrival efficient, and organized. Everyone very nice to speak with. Coordinators, always reply to emails within same day. Nothing broken. Thank you for the great experience.
From the first contact, QMM was very professional and asked a lot of questions about what and where we were moving so that their estimate would be accurate. The Consumer Sales Manager then did a virtual walk-through of the house to actually view what was there so that nothing was missed and to confirm the accuracy of their estimate.
Always responsive, the communication was clear and questions were answered quickly.
They made recommendations for packing options and how they would look after some of the more difficult items(Large TV, mirrors, artwork etc.)
The "other guys" only asked how big our house was and based their respective estimates strictly on square footage.
Once handed over to the Relocation Coordinator, again communication was extremely clear and quick.
Follow up by Relocation Coordinator was great, keeping us up-to-date on how things were progressing and re-confirming dates to fit with our schedule.
She would also make sure that we were on target with our packing.(we elected to pack our goods ourselves)
She coordinated the move of our household goods as well as our vehicles ensuring the
car carrier would be there the same day as the moving trailer.
The actual move out crew was very friendly, handled our goods with respect and carefully loaded the trailer.
The truck arrived at our new location exactly when promised and the unloading crew provided the same care and attention putting all our goods into the house, where we wanted them.
We had no damage to any any of our items.
QMM people always did their best to make a cross country move as easy and stress free as possible for us and I would highly recommend them.
We thank the team for their very professional work and making our move way easier than it would have been otherwise. Thank you again QMM! - Austin
Efficient communication about all aspects of the move, professional teams on both ends.
Excellent company. This is my second time using them. They took extreme care in packing my breakables and furniture. They were very detail oriented with labeling all the boxes so not to lose anything. Friendly packers and easy to get ahold of the company as needed. Definitely will use them a third time if the need comes again!
From the beginning when I first contacted QMM, right through to delivery two provinces away, all personnel involved were amazingly helpful, considerate, friendly, and professional. They made a difficult move less stressful and I would definitely recommend them. My plants even survived! A big thank you to all!
The movers were quick, well organized , and polite when chatting.
Your employees were decent, cooperative, enthusiastic & worked together well as a team and nothing got damaged. Thank you!
We were delighted with the service that we received from Quality Move Management. They were friendly, courteous, professional, efficient and very respectful of our home and personal property. We would not hesitate to recommend them to QMM who needs assistance with a move.
Excellent service.
Perfect door to door service!
Miss. Tara Schneider, Miss. Heather Millar, & Miss. Morgan Ledbrook give me excellent service.
Tara thank you, thank you very much. Also Miss. Shelly Burke, Miss. Melissa Uncles, & Carla of Hanson Forward. The automobile carriers. Truck drivers. Jimmy & Murray. Everyone gave me excellent service.
The total experience was exceptional from quote to final delivery at our new home. Our price came under the quote. There was no damage to our stuff. Communication was good between all we had to deal with..
At a time that can be very stressful, we received nothing but the best service from start to finish.
In comparison to our move with with John Gray Moving just last year we could not be more pleased.
The level of professionalism is without a doubt superior in every way.
Being treated as a customer and not just a number is so important and every team member of QMM succeeded in doing this for us!
Jack and Trevor make an awesome and efficient team!
Many thanks to all of you :)
Everything was great, start to finish. Tara's quote was accurate (I actually came in under the quoted price) and Sangita was great in managing my move. The crews in Calgary and in Houston were both excellent.