Vancouver

Customer Testimonials

Report a concern   August 12, 2019 — Rated 10 out of 10 by S.P. Quality Move Management
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Your follow up is fantastic, before, during and after the move. Your staff are professional and respectful of my family, to the furniture they’re moving and to my home. Your quote deviated very little from the price. You showed up at both ends when you said you would and there was no damage to home for furniture. Great job all around, thanks very much

Mike

Report a concern   July 31, 2019 — Rated 10 out of 10 by D.E.L. Quality Move Management
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Team was friendly professional and efficient

Report a concern   July 30, 2019 — Rated 10 out of 10 by Brent Freidrich Quality Move Management
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Great service, great price, conscientious movers and over all a very good experience having QMM move us into our new home!

Report a concern   July 30, 2019 — Rated 10 out of 10 by Sutapa Chattopadhyay Quality Move Management
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from a friend

Report a concern   July 14, 2019 — Rated 10 out of 10 by Michelle Gounder Quality Move Management
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I have to say for my very first move in my life, and for the fact to a whole new province over I am overwhelmed with gratitude for everyone that assisted me in this move from QMM. Both Heather M and Heather S where extremely quick on responding to my emails, my calls and all my unknown questions. They both made this journey stress free. As well as the movers were extremely friendly, funny, and really helpful. As soon as I had met them they immediately made me known that all my stuff is safe and very well taken care of, as well as the flexibility they had during the move. I cannot thank QMM enough!!

Report a concern   July 12, 2019 — Rated 9 out of 10 by M.S. Quality Move Management
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We had a great experience with the move out. They took excellent care of our belongings and protected our furniture. The move in was a bit rushed because our head mover had to leave early for another job on the 2nd day of our move in, but it was all done in the end.

Report a concern   July 11, 2019 — Rated 9 out of 10 by Randall Peters Quality Move Management
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QMM was courteous and timely throughout the moving process. My home was packed up in far less time than I'd thought. We had to visit our items in storage at one point and the employees that helped us out were very friendly and patient while we looked through out things. Delivery was quick and painless and saved me from a tired back and having to ask friends and family to help out. Overall very happy with the process and would strongly consider using QMM again the next time I move. The peace of mind was well worth it.

Report a concern   July 10, 2019 — Rated 10 out of 10 by Michelle Brown Quality Move Management
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I went through a very stressful and difficult move. I had to take one residence and move it to two other residences with tight timelines. Due to unforeseen circumstances my timelines changed a lot! However,everyone at QMM were able to help me out and get both of my moves done. I honestly would not trust any other company to do my moves. They are amazing to deal with!

Report a concern   June 30, 2019 — Rated 10 out of 10 by Lucy Mullin Quality Move Management
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Everyone was friendly, professional and helpful

Report a concern   June 24, 2019 — Rated 10 out of 10 by S.K. Quality Move Management
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Great driver, delivered on time

Report a concern   June 24, 2019 — Rated 10 out of 10 by Jan Geddes Quality Move Management
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Trevor and his helper made a very traumatic and stressful day for me go as smoothly as they possibly could. They were courteous, helpful and took extremely good care of our belongings. I couldn't have asked for more.

sincerely,

Jan Geddes

Report a concern   June 23, 2019 — Rated 10 out of 10 by Joe Armstrong Quality Move Management
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This was my first time moving and leaving a city and people I love. The move was emotional to say the least. Jeff & Nancy and their crew made it as easy as possible. They were friendly, fast and so safe - everything arrived in a timely matter and in perfect condition. I highly recommend this company and especially the leaders Jeff & Nancy!

Report a concern   June 19, 2019 — Rated 10 out of 10 by Leah Copeland Quality Move Management
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This move, from Florida to Nova Scotia, was a huge change for our family. QMM really helped ease a big part of the stress of that massive transition.

Everyone from Francis at the very beginning to Myah in the middle and the truck driver, Kerry Grimsdale, to the movers/packers on both ends (Orlando and Halifax), was a pleasure to deal with. Every person at each step was friendly and always very responsive. Our driver, Kerry, went above and beyond to update us every step of the journey and always showed up exactly when he said he would. His communication skills were really amazing.

The guys he brought to help us pack and unpack on both ends of the move were great people and top-of-the-line at their professions.

Please accept my sincere thanks and please pass along our appreciation to Kerry and his team. You all helped make a time of great upheaval in our lives much easier. Your organization is a well-oiled machine!

Report a concern   June 19, 2019 — Rated 10 out of 10 by D.C. Quality Move Management
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Fantastic communication. Our things arrived in the same condition as we packed them. Affordable as well, thank you!

Report a concern   June 14, 2019 — Rated 10 out of 10 by K.B. Quality Move Management
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all round good service, and communication. professional.

Report a concern   May 17, 2019 — Rated 10 out of 10 by K.B. Quality Move Management
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The move was handled very professionally. Sam was excellent - confident and thorough. Only one small broken item and it was probably my fault in the wrapping of it. The workers Sam used were polite and made every effort to make sure everything was placed in the right rooms. Nothing seemed like too big a problem for them.

I felt the communication was not the best between the office and myself at times. I think it would be better to deal with one person (Heather) throughout the move.

Report a concern   May 1, 2019 — Rated 10 out of 10 by D.W. Quality Move Management
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So far so good. I've used QMM 3 times and had good experiences each time.

Report a concern   April 15, 2019 — Rated 10 out of 10 by D.W. Quality Move Management
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Great guys at the move in. Very friendly and good sense of humour. Very efficient.

Report a concern   April 10, 2019 — Rated 10 out of 10 by Catherine Deslippe Quality Move Management
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From the moment my contents were picked up to the delivery Jake and Samantha were amazing. Professional, kind and detailed. I felt comfortable leaving my contents with them and really did not give it a moments thought until they arrived for drop off. Nice feeling not having to worry about the process.

Report a concern   April 3, 2019 — Rated 10 out of 10 by Abigayle Peterson Quality Move Management
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I was not there for the move, but my mom said it went quite smoothly. There were some truck troubles on the way to pick up my stuff, but the guys stayed late that day to finish everything off. They were very accommodating on the delivery day, and agreed to leave after my mom had passed Calgary to arrive just after she did. Again they had some truck trouble, but they stayed late again to make sure everything was in order. Greatly appreciate the help! Movers were Ryan and Lance (?), thanks for the extra work!

Report a concern   March 17, 2019 — Rated 10 out of 10 by M.L. Quality Move Management
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A really nicely run and personalized service from across all departments. Great coordination and management with clear and thorough information for every step of your move. Everyone makes life easier with an understanding of how much uncertainty there is in moving and making sure there is timely communication throughout. Packing crew careful, respectful and courteous; and keep you updated on estimated time of arrival on move day.

Report a concern   March 13, 2019 — Rated 10 out of 10 by Lawrence Payne Quality Move Management
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Your company and Jake did a spectacular star job executing my move. Everything turned up in great shape.Thank you.

Report a concern   March 12, 2019 — Rated 10 out of 10 by P.F. Quality Move Management
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Everything was very professional and went like clock work. Thank you for a fine job.

Report a concern   March 8, 2019 — Rated 10 out of 10 by I.E. Quality Move Management
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The service was great most especially the follow up and prompt responses from Heather Millar.

Report a concern   March 5, 2019 — Rated 10 out of 10 by A.G. Quality Move Management
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I have been a returning client and love their service and will use them again if I need to.

Report a concern   February 25, 2019 — Rated 10 out of 10 by Paul Gibas Quality Move Management
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Always a great experience. Great communication during the whole process. Will recommend to others in the future.

Sincerely, Paul Gibas

Report a concern   February 18, 2019 — Rated 9 out of 10 by J.G.A. Quality Move Management
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While nothing is ever "perfect", the arrangements for our move, with the much appreciated assistance from Heather and Joyce - was excellent. We knew where we stood, timelines, costs and all went as planned [mostly]. The moving crew, with Jeff and Nancy were great - they cared for our goods and all seemed to go well. [The truck broke down in Kelowna - delaying our delivery, but that's pretty much outside anyone's control]

Report a concern   February 13, 2019 — Rated 10 out of 10 by William(Bill) Norris Quality Move Management
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Chris and his team were very professional and pleasant. Everything was packed well and arrived with only one minor damaged item. Very pleased.

Report a concern   February 8, 2019 — Rated 9 out of 10 by Candace Ross Quality Move Management
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Professional, seamless, courteous. They made a stressful crossborder move easy. My lead and driver,Josh and his crews, were diligent and careful. Everything arrived intact and accounted for.

Report a concern   February 8, 2019 — Rated 10 out of 10 by Alyssa Jacobs Quality Move Management
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Everyone was amazing. I dealt mainly without Aiden and Joyce and they were friendly, responded to all questions quickly and a pleasure to deal with.

Our movers, led by Kerry, and his crew arrived on time, were professional and quick. I liked that Kerry packed us in Vancouver and unpacked at our destination in Toronto, it was nice to see a familiar face and I was happy to have him at the end destination because he was great.

QMM was exceptional from start to finish and I will definitely be recommending the company. If we move again, I will use QMM without hesitation.

Thank you for your exceptional service.


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