396 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Taylor was wonderful! She had our school order from last year but we needed one small change and she got that done immediately. She is always so prompt in her reponses.
Friendly and fair prices. Knowledgeable staff and easy to work with.
Great Customer Service, personal touch!
We were happy with being able to use a local company rather than a big online retailer. I was able to get answers to initial questions in a timely manner, and the finished product was just what we asked for. There was a delay in the beginning getting our quote, but apparently the email went to the wrong staff member. Also, in that email I asked for a quote on another product that didn't come to fruition. Overall, we were happy with the product and glad to work with SpeedPro.
Great design and friendly service
Great people, great service. Quick, quality, and easy to deal with.
Wonderful to work with - Victoria and the staff at SpeedPro have always been so patient and understanding with us, especially when we have last minute changes! Thanks for all you do for Sisters Place!
Communication was great! Everyone was easy to work with and very friendly! The signs were all made on time and they even accomodated some last minute changes.
Quality products, quick turnaround and great customer service!
At this point we have only ordered Banner stands and the service has been excellent.
Went in with a "sign emergency". Taylor at the front desk was great as always and very accommodating. They finished my job a day early and it looked fantastic.
Great service and I have never had a complaint about the product
Our signs turned out great and they were able to get them to me super fast! Thank you
Quality products at a competitive price and on schedule. What more can you ask for!!
Thank you SpeedPro!!
The process was easy and finished product exactly as promised.
Hello, I went to the office at 2028s Michigan Av on April 10, and the person who answered the intercom I think needs more customer service training, they never invited me in, they just told me I should write on the website.
I wrote the email, just to know the quote, which I never approved, I didn't even respond to the emails and without my authorization the labels were printed. I could have refused to receive and pay them because you never obtained authorization from me, but due to education and the values of our company we received them and have paid them.
I also had to pay $35 for shipping 4 blocks to the McCormick Center where I had to go out to the street to get them from the car, to collaborate with the person who delivered them.
I think you should review your customer service protocols to provide better service to build customer loyalty in the future.
Everyone at Speedpro was so easy to work with and incredibly helpful throughout the process of designing our wall graphics and getting them ordered. The installation done without any issues and the wall graphics look amazing! Thank you, Speedpro!
Scheduling was easy and installations were fast and convenient.
Excellent work professionally done.
Excellent customer service, communication, and product outcome!
Renee did a great job advising and working through the process. Eric did a great job on the install.
High professionalism and quality of product
Always great customer service & products
Fantasticly responsive, friendly and terrific product. At the end of the day a great experience when we were in a tough spot. Thanks for the support!
On time, fast and quality work
Provided set uo, good design, many designes, helpful available firendluy.
Kim and Sassy are OUTSTANDING.
I am very pleased with my banner.
Fast quality service
Working with Kevin& Brett on my rollup banner was perfect combination. From design to cost and most importantly communication they were great to work with.
Speedpro met all my needs and they were very fast with their service. Patrick is awesome!