Customer Testimonials

Employees are always helpful, friendly, and on time. Makes getting to and from the airport stress free!

convenient, easy and like the rewards

The location and easy of finding a parking space.

Parking with Park n fly is so convenient. You park, get out of your car, load your luggage in the bus waiting for you, sit back and enjoy the ride to your terminal. On returning it’s a almost as easy, but getting to the pick up zones can be a bit of a walk depending on what gate you come in to. Even at 1:30 am, we texted and the bus was there within reasonable time. Again they drop you off right at your car!!

Promptness, courteous, affordable

First time and an Awesome experience. I will definitely use park and fly again.Thanks

The online reservation process and the use of the bar code to check in and check out is very convenient. I also appreciated the new text message that would have allowed me to send a message that I was ready for pickup if I had needed it.

Quick and easy. Staff drivers have been helpful and courteous.

Very pleasant survey. Drivers are nice

Hadn't used Park 'N Fly for several years (didn't have a need for it). It went veru smoothly and efficiently.

My prior two times using Park N Fly were a disaster, and I let you know via this forum. You replied that you were the new manager and fixing the issues.
Well....this past trip was 100% better than the last two.
I was picked up quickly at my car, there was a van at the airport to pick me up when I arrived.
Bravo! Keep this up and I will stop looking at using the parking at the airport!

The shuttle comes directly to your parking spot and helps you load the bags from your car to the shuttle and the same for drop off. It’s very helpful and extremely appreciated.!

Very convenient

Shuttles are quick, great price.

Simple process and helpful employees.

Quick & easy airport parking
Shuttle service was efficient and drivers were very helpful and friendly

I have used Park ‘n Fly Plus sooooo many times during the past two years! I love this service! ALWAYS efficient! I give Park ‘n Fly two thumbs up!!!

Easy and no stress: organization on the parking site is really good and shuttle service didn’t have to wait long,

It was very convenient and reasonably priced.

Very efficient service...Highly recommended..

Indoor parking with friendly helpful service. Very close to the airport.

The ease of parking, including the service and getting to the airport on time at the correct gate.

quick shuttle, good prices, easy reservations

Everybody very friendly. Easy to use.

Prompt pick up. Vehicle was ready. Friendly drivers.

Often very responsive shuttle pickup and drop off. Very strong loyalty program.

The convenience to the airport. The pick up was quick once I parked. The driver was very friendly and professional. The price was very good for 4 days.

Your shuttle driver Rinh was terrific. He was very professional. He helped everyone with our bags and was very attentive to his passengers. And he was a very careful driver!!

Overall good experience. Ability to make reservation/pay online with QR codes to scan upon entry and exit is really efficient. Find that the lot itself is a bit difficult to navigate but not too bad. Upon arrival back at IAH the wait for a shuttle was longer than expected and total time from arriving at IAH to get to my vehicle at the Park N Fly lot was a pain point.

Easy to use. Only issue is buses are not readily available to pick you up at the lot after you park your car.