- Phone: 1.800.325.4863
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Customer Testimonials
Faster pick up and nice services
It's easy to schedule the parking.
However, I am disappointed in the service the last two times I have parked at your Cleveland, Ohio lot. Both times the Express Lane has been closed, and the wait time to get out can be longer than usual. As I was leaving this last time, after about a 4-minute wait behind two cars, I asked the attendant why the Express Lane was closed. She said it was for safety reasons as it was after Midnight. While I certainly understand this, I wonder if there is another option for loyal members who pre-pay and would like to leave more quickly.
Thanks.
Prompt efficient predictable
Love that I can reserve a space, drivers are friendly and checkout is easy
Closer to airport.
Convenient to where I live
Loved the covered parking, loved having the shuttles.
Very easy to book as well as parking at the facility. Coupon helped with the cost.
It's reasonably priced. The bus drivers are nice.
The ease of booking, transport to and from the hotel
Easy parking and shuttle service
Friendly and prompt service when picking up and dropping off.
Being picked up and dropped off at my car
Ease of booking the service (other sites are more complicated for no reason)
Everyone was very friendly
Friendly, secure, good price level
I like it's more reasonable than parking at the airport plus the convenience of having a pickup almost always waiting by the time we've located our luggage. We won't park anywhere else when heading to Midway.
Convenient, timely, someone available at checkin and checkout to assist.
Very helpful employees. Easy access
Quick, easy to navigate, on time for the most part.
Courteous and helpful drivers with locating a space for me and handling my luggage and helping me on and off the shuttle bus.
Free car wash.
have used in the past and will in future if rates are reasonable
Reliable, convenient, secure
Easy. Convenient. Safe.
The parking is always easy and, unless it is a peak vacation time, the buses are available and timely. The employees are always friendly and helpful.
Your prompt and courteous service is much appreciated!
The shuttles were on time and the drivers were wonderful
Fast service to and from the airport
Easy and efficient way to drop and pick up car
Ease of getting to and from airport
Excellent service!
Quick pickup at airport. No wait. Driver helped with bags. Great service.

So easy